What are the responsibilities and job description for the Hotel Front Desk Agent position at Home2 Suites by Hilton Airport North?
## Job Overview We are seeking a Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. ## Responsibilities - Greet and check-in guests in a friendly and professional manner - Answer phone calls and provide information to guests - Assist guests with inquiries and resolve any issues promptly - Process reservations and check-outs efficiently - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction ## Experience - Previous experience in a hotel or hospitality setting is preferred - Knowledge of phone systems and phone etiquette - Strong guest service and guest relations skills - Multilingual abilities are a plus - Familiarity with hotel management or hospitality management is advantageous
Job Type: Full-time
Pay: $16.50 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $17 - $18