What are the responsibilities and job description for the Customer Support - Sales Operations position at Home365?
Job Description
Job Description
Salary : Job Title :
Customer Support - Sales Operations
Description :
Home365 is a Technology Company founded in the heart of Silicon Valley and based in Las Vegas, NV. Post Series B Round of funding, Home365 is backed by the most respected Venture Capitalist and Corporate Venture Capitalist firms. Through cutting edge tech Home365 transforms how people experience investing in Real Estate - making it profitable, predictable, and passive.
The Customer Success - Sales Operations position focuses on managing the entire onboarding process for new property owners. It involves coordinating tasks like document collection, scheduling, inspections, and follow-ups while ensuring accurate record-keeping and smooth communication with internal teams and external stakeholders. The ideal candidate is detail-oriented, organized, and skilled at multitasking, with experience in property management or administrative roles being a plus. The position offers opportunities for career growth in a dynamic, collaborative environment!
This is a highly visible and rewarding opportunity for someone with the right DNA. Superpowers include self-starter, reliable, agile, extreme ownership, trustworthy, and looking for more than just a job!
We are interested in candidates open to working in our Las Vegas, NV office.
Responsibilities :
- Manage and oversee the end-to-end onboarding process, ensuring all required steps are completed efficiently.
- Facilitate document collection, verification, and data entry to maintain accurate records.
- Coordinate necessary tasks related to onboarding, including scheduling, inspections, meetings and follow-ups.
- Communicate with internal teams and external stakeholders to ensure a seamless transition.
- Identify and resolve any onboarding issues in a timely manner.
- Maintain accurate tracking of onboarding progress and report updates as needed.
What Were Looking For :
Why Join Us?
Your personality :
A Warrior and a Winner : You are personable, action oriented, self-starter and creative thinker that strives for the best results.
Energy Filled : You are an authentic, resourceful, independent hands-on person, and a real pusher for results. Home365 is just starting out and if you want and fit the profile, you will get the opportunity to build a team around you.
EQ in the Sky : You understand people and how to connect with them emotionally and encourage them to use and share the Product.
Curious : You thrive on knowledge. You simply love to know as much as possible and you do have a solid opinion about almost everything.
Determined and Creative : You don't take a NO for an answer. You don't panic. You always treat the negative as an opportunity and a challenge for a flip. You celebrate when this happens.
Analytical : You can draw insights from user data and translate them into original Product feedback.
Team Player : You believe in the power of a team vs. being a star. We don't need stars. We need playmakers. If you are full of ego and know everything - we will gladly send your resume to our competitors.
About Home365
We are an InsureTech / PropTech company, offering residential real estate investors a fully automated Real Estate Investment and Property Management platform coupled with a Net Operating Income (NOI) Guarantee that underwrites the operating expenses of their properties and guarantees their performance over years.
You will encounter one of the most open and multinational - we cherish and thrive on promoting and realizing ideas from the brainstorm session to the real world.
We are currently managing and insuring over 7,500 properties in 12 states and 14 metros and seeing an insane growth through various channels.
Our product is a blend of Incident / Claim Management software, smart IoT a curated hyper-local mobile market-network of Service providers and real estate transactions, powered by a wide variety of ML innovative applications that optimize everything that we do.
We are backed by amazing VCs and Private equity firms as well as some top-tier CVC.
Designed in California, this complex cross-technology platform is built by our amazing tech talent based out of Tel Aviv, Israel.
Benefits :
Competitive compensation package, medical, dental, vision plans, equity and other wellness programs.
