What are the responsibilities and job description for the Front Office Coordinator position at Homestead Behavioral?
Overview
We are seeking a highly organized and motivated Front Office Coordinator to join our team. This pivotal role involves managing the front desk operations, providing exceptional customer support, and ensuring a smooth flow of communication within the office. The ideal candidate will possess strong time management skills and a passion for delivering outstanding service in a professional environment.
Duties
- Greet and assist visitors in a friendly and professional manner.
- Manage incoming calls, emails, and correspondence efficiently.
- Schedule appointments and maintain calendars for staff members.
- Handle administrative tasks such as filing, data entry, and record keeping.
- Provide support to customers by answering inquiries and resolving issues promptly.
- Collaborate with team members to ensure seamless office operations.
- Maintain an organized front office area, ensuring it is welcoming and presentable.
- Assist with billing and insurance verification processes as needed.
- Support other departments with administrative duties as required.
Qualifications
- Previous experience in an office or front desk role is preferred.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent time management skills to prioritize effectively in a fast-paced environment.
- Experience as a medical or dental receptionist is advantageous but not required.
- Proficient in office management software and basic computer applications.
- A customer-oriented mindset with exceptional interpersonal skills.
- Ability to work independently as well as part of a team.
Join us in creating a positive first impression for our clients while contributing to the overall success of our organization!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $18
