What are the responsibilities and job description for the Golf Shop Attendant position at Honesdale Golf Club?
Overview
The Golf Shop Attendant plays a crucial role in providing exceptional customer service and ensuring a welcoming atmosphere for all members and their guests at the golf shop and on the course. This position involves assisting members and guest check in, staging and assigning carts, maintaining course flow by occasionally performing Ranger duties, golf shop cleanliness, and managing inventory along with other responsibilities to maintain a professional Pro Shop.
The ideal candidate will have an interest in golf and a strong commitment to Member/Guest experience. This position requires a highly self-motivated individual who can work with minimal supervision and interact with members at a high-level. Position also includes golf priviledges.
Duties
- Greet customers warmly and provide assistance
- Communicates in a clear and professional manner that assists members and their guests in playing the course
- Process sales transactions accurately using the Point of Sale (POS) system
- Handle cash and credit card transactions, ensuring accuracy in cash handling and retail math
- Maintain an organized and visually appealing shop environment, including restocking shelves and displays as needed
- Maintain a consistent level of cart availability and ensure members and guests are following the rules
- Assist in setup and execution of tournaments and outings
- Opening and closing of Golf Shop, booking tee times, checking in golfers through the Point of Sale, selling merchandise, cleaning and stocking
- Provide information about membership, services, upcoming events and promotions to enhance member engagement
- Uphold high standards of customer service by addressing customer concerns promptly and professionally
- Report member and/or guest complaints promptly to Golf Shop Manager
- Other duties as assigned by Golf Shop Manager
Skills
- Prior golf related experience ideal or experience in retail sales
- Proficient in cash handling and retail math to ensure accurate transactions
- Excellent listening and comprehension skills required
- Positive interpersonal skills required
- Excellent phone etiquette for handling customer inquiries over the phone
- Ability to work well under pressure and coordinate multiple tasks
- Ability to lift 25lbs and bend while performing work duties
- Must be able to perform tasks outdoors in hot temperatures
- Must have a valid driver’s license
Join our team as a Golf Shop Attendant and contribute to creating memorable experiences for our members and guests while working in a dynamic environment!
Job Type: Seasonal
Pay: $10.00 - $12.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Honesdale, PA 18431 (Required)
Ability to Relocate:
- Honesdale, PA 18431: Relocate before starting work (Preferred)
Work Location: In person
Salary : $10 - $12