What are the responsibilities and job description for the Operations Manager position at Hoosier Sewer Scope?
Company Description
Hoosier Sewer Scope is dedicated to providing professional and efficient sewer inspection services to homeowners, homebuyers, businesses, and investors in Indiana. Our video sewer inspections give our customers peace of mind when purchasing a new home. Our goal is to ensure that all our clients receive top-notch service and accurate assessments of their sewer systems.
Role Description
This is a full-time, on-site role for an Operations Manager located in Indianapolis, IN. This person will start as a hands-on sewer inspector and will grow into a role focused on business development, marketing, and team leadership, incrementally taking on new roles over time. You’ll need to be comfortable wearing many hats—inspector, relationship builder, scheduler, problem-solver, and leader. This is not a desk job. It’s field work, follow-up, and figuring things out—all in a day’s work.
What You'll Do (training provided for all technical and procedural tasks)
- Perform residential and light commercial sewer inspections
- Use sewer scope camera and equipment
- Edit inspection videos and submit detailed reports
- Communicate with homeowners, real estate agents, inspectors, referral partners, and other clientele
- Build and maintain relationships with local real estate and home inspection professionals
- Represent the Hoosier Sewer Scope brand with professionalism and integrity
- Maintain equipment and purchase necessary tools/supplies (reimbursed)
- Assist with marketing, networking, and community visibility
- Manage your schedule and workflow independently (upon training)
What We're Looking For
- Self-starter with an entrepreneurial mindset
- Eager to buck the traditional 9-to-5, helping take a small business to the next level, sharing in our success
- Comfortable working alone and managing multiple priorities
- Teachable and coachable — willing to learn tools, tech, and procedures
- Strong communicator with professional appearance and demeanor
- Not afraid to network, meet new people, and promote the business
- Tech-savvy enough to learn video editing and cloud-based reporting tools
- Comfortable climbing ladders, entering crawl spaces, and lifting up to 50 lbs
- Prior plumbing/sewer experience is a bonus, but not required