Recovery Residence- Resident Assistant

Resident Assistant (RA) for Hope Haven, LLC

Job Title: Resident Assistant (RA)

Status: Full Time

Location: Franklin, KY

Hope Haven Center is growing! If you have a heart for helping people find healing from addiction, mental illnesses, and/or co-occurring disorders, and seeing them transform their lives from the inside out, then this role is for you.

You will play a pivotal role in the everyday responsibilities, tasks and interaction with our valued clients. You will be responsible for a variety of support tasks that are essential to the healing and therapeutic environment of Hope Haven by monitoring and overseeing patient compliance with our program.

The Resident Assistant assists in client orientation to the Hope Haven facility and program, often being the primary point of contact during residency and providing emotional support and assistance to clients in crisis (under the direction of our highly capable and experienced clinical team). You will participate in transporting and supervising clients to and from their activities, monitor their attendance and participation in those activities, and assist with any self-administration of their medications. You will also participate in any activities or therapies as needed (and is appropriate) and contribute to any performance improvement processes as directed.

This is an opportunity for you to make a tangible impact and meaningful contribution to the clients of Hope Haven who are seeking connection and healing from trauma and the subsequent conditions that resulted from it. Our staff are committed to showing up fully for each other and our clients to ensure that everyone who encounters Hope Haven leaves changed for the better!

Who We Are Seeking?

A dependable, compassionate, motivated team player and proactive problem solver. Though you’ll be provided with direct supervision and observation (staff meetings, management meetings, in-service activities and annual performance reviews), you are self-motivated to get the job done and work autonomously for the betterment of the program and overall experience of our clients.

Essential Duties:

• Have the resiliency it takes to work in a place where it’s “not about you.” We’re here to serve.

• Love being organized and managing your own workload effectively.

• Dependable, hard-working, humble, compassionate and a team player.

• You are flexible and go-with-the-flow. You understand that in a growing company where we are working with people and their livelihoods, things can change last minute.

• You roll up your sleeves and dig in. Nothing is too big or daunting for you to figure out or ask a fellow staff member how to solve.

• Desire to make an impact.

• You constantly think about how to communicate better.

• You want an opportunity to be a part of the most significant season in someone’s life and join a mission-driven company.

DUTIES

• Daily written and verbal communication with medical, clinical and administrative staff members
• Transport Residents
• Monitor Security Cameras

• Taking on the daily tasks and duties of running a household according to Hope Haven’s program guidelines

• Provide administrative support to the Residential Manager

• Daily interaction with clients who often exude behaviors of anxiety, illness, emotional upset, hostility, or are disabled or elderly

• Every day is different; some days are unpredictable and your work is subject to overriding work schedules, shift changes and the needs that arise from client care

REQUIREMENTS

• High school graduate

• 1-3 years experience in the behavioral health/substance abuse field

• CPR certification

• Current, valid Driver’s License

• Specialized training or knowledge in behavioral health and/or chemical dependency preferred

• Ability to work with males and females, adult (18 ) substance abuse/dual diagnosed population

BENEFITS

As a small, rapidly-growing team, here’s what you can expect when working for Hope Haven

• Grow With Us: We’re a small company but mighty in all that we’re setting out to accomplish. Our staff are invited to set goals and grow with us, creating their own way for career growth.

• Healing Workplace: Your workplace will be a home, not an office, that’s warm, inviting, and a place that’s good for the soul.

• Good Vibes: Play your music, light some palo santo, and make your workspace as cozy and functional as you need. Hope Haven is a place where everyone should feel at home, especially our staff.

Distinguishing Characteristics:

Primary responsibility for variety of support tasks essential to maintenance of therapeutic milieu. Monitors and oversees patient compliance with program boundaries and rules. Assists in orientation to facility and program. Provides emotional support and assistance to clients in crisis, under direction of the clinical team. Participates in transport and supervision of clients to and from activities. Responsible for monitoring attendance at activities. Assists with client self-administration of medications. Participates in therapeutic activities as appropriate. Participates in performance improvement process as directed.

Supervision is provided through:

– Facility monitoring activities

– Direct observation

– Staff meetings/inservices

– Management meetings

– Individual meetings as needed

– Disciplinary and grievance procedures

– Annual performance appraisal

Working Environment:

Office space is provided by the facility with materials, equipment and supplies necessary to perform assigned tasks. Hope Haven is a drug free workplace.

Physical/Emotional Demands/Working Conditions:
Work is sedentary. Must read, write, and speak English fluently. Occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) to support patient weight in case of emergency situation or patient disability requiring assistance in walking, standing, etc. Must be able to see, stoop, sit, stand, bend and reach. Must be able to relate to and work with ill, disabled, emotionally upset, elderly, hostile people as needed. Must be able to communicate verbally and in writing with the medical, nursing, clinical and other staff. Must be emotionally stable and exhibit ability to display coping skills to deal with multiple duties and priorities. Risk of exposure to infections and contagious/blood borne diseases. Exposed to varying and unpredictable situations (i.e., resident behavior). Subject to work schedule and shift change. Scheduled for “on call” duty, as needed.

Job Types: Full-time, Part-time

Pay: $11.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Masks are required.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer support: 1 year (Preferred)
• Sobriety: 1 year (Required)
• Patient care: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location:

• One location

Work Remotely:

• No