Accounts Payable Specialist

Responsible for collecting, posting and managing account payments. The Accounts Payable Coordinator is a member of a cooperative team providing care that respects the dignity of all patients and serves their needs with competence and compassion. The Accounts Payable Coordinator takes direction from and assists the Director of Finance in managing and motivating staff in learning and performing safe, caring practices while adhering to facility policies and procedures and federal, state and local regulations.

Duties and Responsibilities

Administrative Functions

• Accurately enters patient billing data, including visit charges and supply charges, into the information system.
• Assists in the preparation of monthly billing and accounts receivable reports.
• Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting the CEO of seriously overdue accounts.
• Establishes and maintains positive working relationships with patients, family members, payers and referral sources.
• Performs other specific projects relating to billing, data entry, and computer operations as required.
• Entry of patient pay invoices into accounting system in a timely and accurately manner.
• Accurately designates general ledger account numbers to invoices.
• Utilizes scanning system to process Accounts Payable payments for document retention in a timely and accurate manner.
• Communicates professionally with vendors/employees with regards to inquiries about accounts payable processing.
• Maintain and track Account Receivable process and update the Director of Finance on a weekly basis.
• Demonstrates knowledge of the concepts of death and dying including: normal vs. abnormal dying process, cultural attitudes toward death, patient and family values and belief systems, denial and coping mechanisms, patient and family goals for the end of life care, grief and anticipatory grief
• Knowledgeable about and adheres to the HSWO compliance plan

Corporate Citizenship

• Follows HSWO procedures for calling off duty, requesting Paid Time Off.
• Maintains HSWO required health testing, ie but not limited to Annual TB Questionnaire, flu shots, reports potential exposure to communicable diseases to Compliance Officer / Team Manager.
• Completes mandatory education requirements annually.
• Maintains all equipment in working order and complies with appropriate maintenance standards, such as but not limited to cell phone, tablet, and company vehicle. Reports malfunctions, breakage or loss immediately to Team Manager / RN case manager.

Human Resources Functions

• Develop and maintain a good working rapport with departmental staff, as well as staff in other departments within HSWO, to ensure that admissions services meet the needs of the patients.
• Ensure that HSWO’s Human Resources policies are followed and administered in a consistent manner.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department.

Staff Development

• Attend and participate in continuing education programs designed to keep abreast of changes in the profession, as well as to maintain licensure on a current status.
• Attend and participate in continuing education programs designed to keep abreast of Medicare, Medicaid and Medicare Managed Care eligibility requirements.

Safety and Sanitation

• Comply with established safety regulations in the use of equipment and supplies.
• Follow established facility and departmental policies and procedures, including dress codes.
• Attend appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids.
• Participate in fire safety and disaster preparedness drills.
• Office and administrative staff has minimal exposure or risk of occupational exposure to blood borne pathogens or other potentially infectious body fluids

Equipment and Supplies

• Ensure that an adequate stock level of supplies, equipment, etc. is maintained at all times.
• Assist in the development, implementation and maintenance of procedures for the safe operation of all department equipment.
• Operate the equipment in a safe manner, consistent with OSHA standards.
• Use supplies in an efficient manner to avoid waste, consistent with OSHA standards.

Assessment Functions

• Have a reasonable knowledge of the conditions of all patients and coordinating their care.

Patient Rights

• Maintain the confidentiality of patient care information.
• Monitor services to ensure that patients are treated fairly and with kindness, dignity and respect.
• Review complaints and grievances made by patients and the action(s) taken to resolve same.
• Report allegations of patient abuse and/or misappropriation of patient property.
• Ensure that staff honor a patient’s refusal of treatment request and that such request are in accordance with HSWO’s policies governing advance directives.

The above listing of duties and responsibilities is not intended to be construed as an exhaustive list. HSWO may require the Senior Billing Specialist to perform other duties as assigned. In addition, HSWO has the right to change the job duties or specifications required for the Senior Billing Specialist position from time to time and without prior notice.

Job Specifications

Minimum Education: High School Graduate with certification in Accounting, Finance or coding preferred.

Minimum Experience: Proven experience as billing specialist. Adherence to laws and best practices in regards to dealing with customers and data. Comfortable dealing with numbers and the processing of financial information.

Specific Requirements

• Must be able to read, write, speak and understand the English language.
• Must possess the ability to make independent decision when circumstances warrant such action.
• Must possess the ability to deal tactfully with staff, patients, family members, visitors, government agencies and the general public.
• Must be knowledgeable of customer service practices and procedures, as well as laws, regulations and guidelines that pertain to healthcare.
• Must possess leadership and supervisory ability and the willingness to work harmoniously with and other staff.
• Must possess the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures, etc. that are necessary for providing quality service.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult situations.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing practices.
• Must be able to relate information concerning a patient’s condition.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.
• Must be able and willing to work a flexible schedule.
• Must be able and willing to accept responsibility for the quality of marketing and admissions services on a daily basis.
• Office and administrative staff has minimal exposure or risk of occupational exposure to blood borne pathogens or other potentially infectious body fluids

Physical and Sensory Requirements (with or without the aid of mechanical devices)

• Must be able to move intermittently throughout the work day.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must function independently and have flexibility, personal integrity and the ability to work effectively with patients, staff and support agencies.
• Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within HSWO.
• Must be able to push, pull, move and/or lift a minimum of 35 pounds.
• May be necessary to assist in the evacuation of patients during emergency situations.

Working Conditions

• Works in office areas, as well as throughout HSWO.
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with patients, staff, visitors, government agencies, etc. under all conditions and circumstances.
• Communicates with medical staff, nursing staff and other department supervisors.
• Works beyond normal working hours and in other positions temporarily, when necessary.
• Attends and participates in continuing education programs.
• Maintains a liaison with patients, their families, support departments, etc. to adequately plan for patients’ needs.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Opportunities for advancement
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $20 - $24