What are the responsibilities and job description for the Program Associate- Small Business (HBK Incubates) position at Hot Bread Kitchen LTD?
Program Associate- Small Business (HBK Incubates)
ABOUT HOT BREAD KITCHEN
Hot Bread Kitchen’s mission is to create economic opportunity for women and gender-expansive people, immigrants, and people of color through culinary skills training, high-quality job placement, food entrepreneurship programs, and an ecosystem of support, utilizing New York City’s vibrant food industry as a catalyst for change. Since our founding, we have served 1,800 members, placed 650 members in high-quality jobs, and supported 550 entrepreneurs to launch small food businesses.
Hot Bread Kitchen offers small business development programs, culinary skills training, and job placement, bolstered by individualized wraparound supportive services. Our small business program, HBK Incubates, supports women entrepreneurs of color as they transform their food businesses into sustainable income sources. Culinary fundamentals, our entry-level culinary training provides access to high-quality jobs for those starting their careers in the food industry, while our upskilling offerings enable incumbent workers to gain further skills leading to higher wages and career advancement. We use an ecosystem approach to support our members by working alongside our network of 200 food employer partners for job placement, and 250 nonprofit and government partners for member referrals and community engagement.
THE OPPORTUNITY
Hot Bread Kitchen is seeking a motivated, self-starting, and mission-driven Program Associate to support the daily operations of our Small Business program, Hot Bread Kitchen Incubates (HBKi). In this role, you will assist entrepreneurs throughout the Seed (idea), Start (incubation), and Scale (growth) stages, as well as support the Cultivate program in partnership with Santander Bank. Your responsibilities will include planning, coordinating, and tracking program activities to ensure members receive the resources and support needed to grow their businesses. The ideal candidate will possess strong organizational and communication skills, a passion for empowering small businesses, and a commitment to supporting women of color-owned and operated food businesses. This position reports to the Senior Director of Small Business.
GENERAL RESPONSIBILITIES
Program Coordination
- Oversee the day-to-day operations of all small business programs, ensuring smooth execution and timely implementation of initiatives.
- Monitor and respond to all entrepreneur inquiries in a timely and professional manner.
- Facilitate connections between entrepreneurs and Hot Bread Kitchen resources, including but not limited to customized mentors/technical assistance volunteers.
- Support all Small Business program operations as directed by the Senior Director of Small Business Programs.
Collaborate with the Brand and Development Teams to identify storytelling opportunities and create engaging content.
Community Engagement
- Partner with the Community Engagement Team with direct outreach for all Small Business programs.
Respond to all inquiries about the Small Business program, guide applicants through the application process, and provide support in completing their applications.
General Program Support
- Ensure all program data is accurately input into Salesforce and tracked in a centralized system.
Identify members for site visits, and speaking engagements, and facilitate internal and external partner access to market opportunities.
QUALIFICATIONS
- 1-2 years experience in program coordination or project management, including managing tasks across multiple stages, and providing administrative support in a fast-paced, mission-driven environment; experience working with small businesses, is a plus.
- Has a deep passion for Hot Bread Kitchen's mission and vision to advance economic mobility for women utilizing New York City's vibrant food industry.
- Exceptional organizational, interpersonal, written, and verbal communications
- Enjoys working with the community and having first-hand interactions with members.
- Extremely organized and attentive to detail.
- Excellent communication skills, both written and verbal and interpersonal skills.
- Thrives in a fast-paced and energetic team atmosphere with ambitious deadlines; successful team members are self-directed, with effective time management, organizational skills, and the ability to simultaneously manage several priorities.
- General computer proficiency in Microsoft Office, Google platforms, and productivity software; experience with Salesforce experience a plus.
- A working interest in understanding the barriers facing immigrants and women of color in starting a business.
Competencies
- Collaboration - Works with others to achieve common goals and desired results. Connects with people from many different backgrounds. Finds and creates opportunities to deepen connections and build authentic, mutual relationships with [teammates, donors, members, families] across lines of difference, such as race or other identities. Welcomes viewpoints that differ from your own, and manages discomfort when people express themselves in ways that aren’t familiar to you.
- Project management - brings together every component of a project, including resources or planning, that are needed to complete it promptly.
- Supportive - Seeks ways to support team efforts while contributing to overall organizational success.
OUR VALUES
We are driven by a feeling of commitment to support our members, teammates, and partners as best as we can. Our culture of equity comes from the many cooks in our kitchen and the diversity of perspectives we each bring. We believe that respect goes a long way in making people feel welcome, accepted, and celebrated. We seek out opportunities for connection and become a stronger team by being in community and prioritizing candor over consensus. The pace of our work and velocity of change can be quick; our entrepreneurialism helps us take optimistic risks and pursue inventive solutions.
COMPENSATION & BENEFITS:
This is a full-time position. The salary range is $60,000 - $62,000 and is commensurate with experience. You will be eligible for Hot Bread Kitchen's comprehensive benefits package, which includes health/vision/dental insurance (available from day one). Our organizational culture is entrepreneurial, flexible, and civically-minded (learn more about our culture on hotbreadkitchen.org/careers)
LOCATION
This is a hybrid position and requires in-person presence, as needed, for 2 days a week. This includes having the flexibility to work evening hours and travel to community-based locations across New York City.
TO APPLY
Please include a cover letter and experience-aligned resume including your pronouns.
- Apply here at Hot Bread Kitchen’s Applicant Tracking System
Due to the volume of applications, only complete applications sent via email will be considered. Applications sent via LinkedIn or other third-party sites will not be reviewed.
Hot Bread Kitchen is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact hr@hotbreadkitchen.org to request such an accommodation.
Salary : $60,000 - $62,000
