Hotel General Manager

About CoHo Services

CoHo Services is a leading hospitality management company dedicated to creating exceptional guest experiences through our portfolio of distinctive properties across the Pacific Northwest. We pride ourselves on fostering a culture of innovation, excellence, and genuine hospitality.

About Astoria

Located at the mouth of the Columbia River, Astoria offers a unique blend of historic charm and coastal living. This picturesque town boasts a thriving arts scene, outstanding seafood restaurants, and outdoor recreation opportunities. Its rich maritime history, Victorian architecture, and stunning natural surroundings make it an ideal place to build a rewarding hospitality career while enjoying an exceptional quality of life.

Position Overview

Hotel Elliott, a historic boutique hotel in downtown Astoria, seeks an experienced and dynamic General Manager to lead our operations. This role offers the opportunity to manage a distinctive property while contributing to the vibrant tourism industry of the Oregon Coast.

Key Responsibilities

• Direct all hotel operations, ensuring consistent service quality and guest satisfaction across our historic property
• Drive revenue growth through strategic management and marketing initiatives, with particular attention to seasonal tourism patterns
• Develop and execute annual budgets and business plans for the property
• Lead and mentor our team of 40 employees across departments including front desk, housekeeping, maintenance, and guest services
• Oversee capital improvement projects and maintain vendor relationships
• Represent Hotel Elliott in the Astoria community and coastal tourism industry
• Spearhead customer service initiatives and manage guest feedback systems
• Ensure effective financial management and reporting
• Direct recruitment, training, and development of key staff members

Qualifications

• 4 years of hotel management experience (preferred)
• Bachelor's degree in business or hospitality management (or equivalent work experience)
• Proven success in revenue generation and management, particularly in seasonal markets
• Strong financial acumen with experience in budgeting and forecasting
• Demonstrated excellence in team leadership and staff development
• Strategic thinking and creative problem-solving abilities
• Strong community engagement skills
• Proficiency with MS Office suite and hotel management software

What Sets You Apart

• Experience managing seasonal hospitality operations
• Track record of successful capital project management
• Strong revenue management background
• Community leadership experience
• Proven ability to develop and maintain a service-first culture

Why work for us?

• Competitive Company Benefits for Full Time Employees – 4 Medical plans to choose from through Kaiser Permanente and Aetna, a Dental plan through SunLife Financial, and a Vision plan through SunLife Financial using the VSP network.
• A Retirement plan through the company sponsored 401k plan which includes a company match
• Company paid Life Insurance and Accidental Death and Dismemberment coverage for Full Time Employees
• Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
• Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
• Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!

**We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Hotel management: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Ability to Commute:

• Astoria, OR 97103 (Preferred)

Ability to Relocate:

• Astoria, OR 97103: Relocate before starting work (Preferred)

Work Location: In person

Salary : $65,000 - $75,000