What are the responsibilities and job description for the Accounts Receivable Clerk position at House-Hasson Hardware Company?
Job Details
Description
Job Summary
House Hasson is now seeking an Accounts Receivable Clerk for our corporate office in Knoxville TN! The Accounts Receivable Clerk will report to the AR Supervisor in the collections department and be responsible for collecting and recording payments for company's goods and services, while also ensuring customer satisfaction.
Who we are: For over 116 years, House-Hasson has provided merchandise and service to hardware stores, home centers, and lumberyards. House-Hasson is America’s largest regional hardware distributor. Our focus always has been and always will be on dealer profitability. Our company is stable, solid, debt-free, growing, and is constantly adapting to dealers’ needs and desires in order to improve dealer profitability.
What you will do
- Provide professional customer service regarding customer refunds, adjustments, discrepancies, and short payments.
- Monitor and maintain assigned accounts.
- Responsible for small balance write-offs, account adjustments and reconciliation.
- Collaboration with Sales and Senior Management in expediting the collection process.
- Timely Communication with Sales regarding the status of customer accounts.
- Establish and maintain effective, cooperative relationships with dealers and Sales team.
- Process daily lockbox and online payments.
- Request payments via email and phone while maintaining an excellent customer service
- Maintain organization of activity across multiple systems.
- Performs other duties as assigned.
Qualifications
Required Skills/Abilities
- Strong customer service skills.
- Excellent data entry and numerical skills, high accuracy and close attention to detail.
- Proficient in Microsoft Excel and Word.
- AS400 preferred
- strong communication skills
- Ability to work in a team environment.
- Motivated self-starter with a desire to learn.
Education and Experience
- High school diploma or equivalent preferred.
- Prior accounts receivable, credit, and/or office experience a plus.
Salary : $17 - $18
