What are the responsibilities and job description for the Receptionist position at House of Dank?
House of Dank is currently seeking Receptionists for our Grand Rapids location.
The main duty of a Receptionist is to greet and check in customers. The Receptionist is the first person that customers encounter so they set the tone for the store experience. This position concentrates on customer service and a friendly demeanor.
**Open availability is REQUIRED**
What you’ll do…
- Greet customers, caregivers or visitors in a welcoming and timely manner
- Check in customers with valid ID cards
- Accurately complete visitor paperwork
- Answer incoming phone calls, providing general information regarding visiting the store, purchasing product, and location/store hours.
- Communicate with the sales floor team to maintain a flow between the lobby and sales floor
What we’re looking for…
- Customer service experience including phone etiquette
- Friendly demeanor under pressure
- Excellent communication skills
- 21 years of age or older
Why Us?
- House of Dank is one of the leading and fastest growing cannabis companies in the Michigan market. We are also minority owned and woman operated
- We have a strong emphasis on giving back to the communities that we are a part of. For example, we have partnerships with several non-profits such as Gleaners Food Bank, Black and Brown Cannabis Guild, Detroit Homegrown Fund, Shattered Thoughts Clothing Drive, and Adopt-a-Block to give financial and volunteer support for a number of fundraisers, events, and drives.
- Recent awards: Best of Detroit 2022: 1st place Medical Dispensaries, 2nd place Recreational Dispensaries, 2nd place Cannabis Delivery. ADCANN Awards: Retail Brand of the Year 2021. Metro Times Best of Detroit: Best Dispensary 2021
You can visit www.shophod.com to view a complete detailed list of our events and awards
Job Type: Full-time
Compensation: $15-16/hr based on experience and employee discount
House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Experience:
- Reception: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
Salary : $14 - $15
