What are the responsibilities and job description for the Resident Services Coordinator position at Housing Authority Of Elizabeth?
Job Description
Job Description
Job Summary : The Resident Services Coordinator plays a critical role in supporting the Resident Services Manager by assisting in the management and delivery of resident services programs. This position will work directly with residents, facilitating engagement and participation in program activities while ensuring alignment with the Authority’s goals for self-sufficiency and community empowerment. The Coordinator will help assess resident needs, coordinate services, and maintain effective communication with resident associations and community partners.
Responsibilities :
- Assist in the development and implementation of resident services programs and initiatives as directed by the Manager.
- Conduct assessments and gather feedback from residents to identify needs and improve service delivery.
- Facilitate resident participation in governance structures and program activities, ensuring that resident voices are heard in decision-making processes.
- Coordinate meetings, workshops, and training sessions for residents to enhance engagement and education about available services and resources.
- Build and maintain positive relationships with Resident Associations and community partners to foster collaboration and support for resident services.
- Monitor and evaluate program activities, gathering data to assess program effectiveness and identify areas for improvement.
- Prepare and maintain accurate records of resident participation, program outcomes, and service utilization metrics.
- Support the preparation of reports for federal and state grant compliance, ensuring that all documentation is thorough and submitted on time.
- Assist in the coordination of grant-funded projects, working closely with the Manager to track progress and outcomes.
- Provide training and support to volunteers and interns involved in resident services programs.
- Participate in community meetings and outreach efforts to promote available services and gather insights for program enhancement.
- Perform other duties as assigned to support the mission and goals of the Community Programming and Resident Services department.
Qualifications :
