What are the responsibilities and job description for the Director of People & Culture Operations position at HOUSTON AREA WOMENS CENTER?
Job Details
Description
HAWC seeks a dynamic Director of People and Culture Operations with a passion for the internal workings of organizational management and developing efficient, effective systems and processes that help staff succeed in their jobs.
Reporting to the Chief People & Culture Officer, who is responsible for overall strategy, this individual will focus on supporting and informing strategic initiatives, people & culture operational excellence, driving organizational change and learning, enhancing employee engagement, and leading talent acquisition, retention, and development initiatives to help create a positive, high-performing work environment and a strong organizational culture.
The successful candidate will thrive when handed a challenge and asked to develop and execute a solution, is highly organized, detail-oriented, and adept at handling multiple projects simultaneously in a dynamic, high-volume, fast-paced environment.
Your Schedule:
- Monday – Fridays: 8:30 a.m. – 5:30 p.m. or 9:00 a.m. – 6:00 p.m.
- Evenings, holidays and weekends as needed as an exempt professional
- Hybrid: minimum 2-3 days weekly, more days onsite based on needs
- Local Travel: 25% (internal/external training, meetings, job fairs, etc.)
Our Total Compensation Package:
- Annual Compensation: $110,000
- Pay schedule semi-monthly
- Medical, Dental, Vision, Life and Disability Insurance Programs
- Generous Paid Time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, approx. 7 hours per month of accrued Sick days.
- 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee.
- Company-paid Life Insurance
- Company-paid Long-Term Disability
- Employee Assistance Program
Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's Center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
Qualifications
The Requirements We are Seeking:
- Bachelor's in: Human Resource Management, Human Resources Development, Organizational Psychology, Industrial/Organizational Psychology, Organizational Leadership, Business with specialization in HR.
- MS/MA in Human Resource Management, MBA with a specialization in Human Resource Management or other directly related master’s degree, preferred.
- SHRM-CP, SHRM-SCP, PHR, or SPHR required.
- A minimum of seven years of progressive HR/P&C experience that includes talent acquisition, employee engagement and employee relations
- A minimum of five years leading a team with direct reports.
- A minimum two years in a senior or director-level role
- Texas driver’s license with a good driving record and reliable personal vehicle.
What you Deliver in this role:
Talent Acquisition & Workforce Planning
- You will build, coach, and develop a high-performing talent acquisition team that proactively identifies, attracts, and retains top talent.
- You will develop and implement equitable and inclusive recruitment and hiring strategies to attract top talent.
- You will oversee the entire employee lifecycle, from job postings and interviews to onboarding and exit processes, including exit interviews and data analysis for continuous improvement.
- You will utilize Paycom ATS to streamline hiring workflows and create a seamless candidate experience.
- You will identify and develop future leaders by implementing structured succession planning and talent management strategies.
- You will partner with hiring managers to align recruitment efforts with organizational goals and department needs.
- You will perform recruitment for director-level and higher job roles and serve as occasional back-up to team members for other roles.
Culture, Employee Relations & Employee Engagement
- You will foster a culture of collaboration, inclusivity, and continuous learning through intentional programming and initiatives.
- You will assist to design and implement diversity, equity, and inclusion (DEI) efforts by initiatives that promote a welcoming workplace.
- You will plan and execute engagement programs, including employee recognition, job referral, teammate meetings, and wellness initiatives.
- You will conduct and analyze employee satisfaction surveys to identify areas for improvement and implement action plans.
- You will mediate employee relations issues and provide guidance to managers on best practices for conflict resolution.
- You will conduct thorough, fair, and objective workplace investigations related to employee complaints, grievances, or policy violations.
- You will ensure compliance with labor laws and organizational policies while handling employee relations matters.
- You will provide training and support to managers on conflict resolution, disciplinary actions, and performance improvement plans.
- You will foster a culture of collaboration, inclusivity, and continuous learning through intentional programming and initiatives.
- You will lead diversity, equity, and inclusion (DEI) efforts by designing and implementing initiatives that promote a welcoming workplace.
- You will plan and execute engagement programs, including employee recognition, team-building activities, and wellness initiatives.
- You will conduct and analyze employee satisfaction surveys to identify areas for improvement and implement action plans.
- You will mediate employee relations issues and provide guidance to managers on best practices for conflict resolution.
Professional Development & Performance Management
- You will assess organizational needs and create tailored learning and development programs that promote professional growth.
- You will stablish performance evaluation frameworks, ensuring that feedback is clear, constructive, and aligned with company goals.
- You will provide coaching and mentorship opportunities to empower employees and build leadership capacity.
- You will implement supervision models grounded in inclusive leadership, fostering strong relationships and transparent communication.
- You will further develop current career pathways and assess transfer and advancement opportunities to enhance employee retention and motivation.
Compliance, Metrics & Reporting:
- You will ensure compliance with EEOC UNIFORM Guidelines, applicable laws, HR policies, funder requirements and best practices.
- You will maintain confidentiality in HR matters and uphold high ethical standards.
- You will use data and metrics to assess and improve effectiveness of P&C programs and initiatives through data-driven insights.
- You will use key performance indicators (KPIs) to evaluate progress.
- You will provide regular reports to the Chief of People & Culture on trends, employee satisfaction, and culture-related outcomes.
- And other duties as assigned
What Skills and Assets you bring, and more:
- Ability to manage a budget effectively.
- Experience in grant-funded roles nonprofit talent acquisition, preferred
- Strong leadership, strategic thinking, and problem-solving skills, with experience in building, growing and managing teams.
- Demonstrated commitment to values-based leadership that fosters collaboration, inclusivity, and belonging
- Excellent interpersonal, communication, and conflict resolution abilities.
- High emotional intelligence and ability to foster an inclusive work environment.
- Proficiency in a hybrid work environment and using software
- Ability to manage HR functions in a hybrid work environment.
- Ability to work evenings, holidays, and weekends as needed.
- Dedicated at-home workspace for hybrid work model.
- Intermediate proficiency within Microsoft Office (Word, Excel, PowerPoint, Teams), Google Docs and Zoom
- Proficient in HRIS & ATS software, preferably Paycom
- Computer savvy able to learn new applications and systems quickly
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.
Salary : $110,000
