What are the responsibilities and job description for the Customer Service Associate position at Hudson Appliance?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist customers with inquiries, process transactions, and ensure a positive shopping experience. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle various tasks efficiently in a fast-paced environment.
Responsibilities
- Greet customers warmly and assist them with their inquiries in a friendly manner.
- Process sales transactions accurately using the Point of Sale (POS) system.
- Handle cash transactions and ensure proper cash handling procedures are followed.
- Provide product demonstrations and explain features to enhance customer understanding.
- Assist customers with returns, exchanges, and complaints while maintaining a positive experience.
- Utilize retail math skills to assist customers with pricing and promotions effectively.
- Collaborate with team members to achieve sales goals and improve customer satisfaction.
- Maintain a clean and organized workspace to promote an inviting shopping environment.
Requirements
- Previous experience in customer service or retail is preferred.
- Strong basic math skills for accurate transaction processing.
- Familiarity with cash handling procedures is essential.
- Ability to communicate effectively; bilingual candidates are encouraged to apply.
- Experience with product demos and sales techniques is a plus.
- A positive attitude and willingness to learn about products offered in the grocery store setting.
- Ability to work flexible hours, including evenings and weekends as needed.
Join our team today and contribute to creating an exceptional shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: No less than 10 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Cedar Rapids, IA 52405 (Required)
Ability to Relocate:
- Cedar Rapids, IA 52405: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11
