What are the responsibilities and job description for the Wellness Center - Membership Sales Representative (Full-time) position at Humboldt Park Health?
Position Summary:
This role will be responsible for driving new membership sales and membership retention through excellent customer service, relationship building, and continued process improvement. The ideal candidate is self-driven, well-organized, and possesses excellent communication skills.
Primary Duties:
- Creating and executing effective sales strategies to drive membership sales.
- Identifying business opportunities to continue to fill the pipeline with prospects.
- Provide exceptional customer service to prospective and existing members via face-to-face service, phone, text and email communication.
- Meet and exceed sales goals as set by the Membership Sales Director and the Senior Director of the Wellness Center.
- Participate in monthly team meetings to share best practices, improve processes, and develop sales skills.
- Conduct tours of the facility and assist members with account changes and requests.
- Facilitate meaningful partnerships with cross functional departments.
- Participate in off-site events to promote the Wellness Center to the surrounding community.
- Represent Humboldt Park Health in a positive and professional manner.
Position Requirements:
- High School Diploma or GED
- Basic computer skills (word, excel, etc.)
- Sales experience is a plus, but not required.
- Maintain composure and act appropriately in moments when multiple unexpected challenges arise concurrently.
- Maintain good health and physical strength, remaining on your feet for the majority of the workday, and capable of working without physical restrictions.
- Possess a passion for fitness, health, athletics, and wellness. Enthusiastic, professional, and genuine demeanor.
- Ability to work some evenings, weekends, and holidays.
- CPR and First Aid certification required.
