What are the responsibilities and job description for the Call Center Agent position at Hustle Notice Biz?
Job Title: Call Center Agent
Location: Louisville, KY
Department: Customer Service
Job Overview
We are seeking a motivated and enthusiastic Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for our valued customers, providing exemplary customer service while addressing their inquiries and resolving any issues they may encounter. This role is perfect for individuals who thrive in a fast-paced environment and enjoy communicating with people from diverse backgrounds.
Department Core Call Inc Employment Type Full Time Location Louisville, KY Workplace type Onsite Compensation $17.25 - $25.00 / hour
Key Responsibilities
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Location: Louisville, KY
Department: Customer Service
Job Overview
We are seeking a motivated and enthusiastic Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for our valued customers, providing exemplary customer service while addressing their inquiries and resolving any issues they may encounter. This role is perfect for individuals who thrive in a fast-paced environment and enjoy communicating with people from diverse backgrounds.
Department Core Call Inc Employment Type Full Time Location Louisville, KY Workplace type Onsite Compensation $17.25 - $25.00 / hour
Key Responsibilities
- Handle incoming customer calls promptly and professionally.
- Assist customers with inquiries and provide accurate information regarding products and services.
- Resolve customer complaints with patience and understanding to ensure satisfaction.
- Document all customer interactions and update records in the system accurately.
- Promote and upsell products and services based on customer needs.
- Collaborate with team members and management to improve service processes and customer satisfaction.
- High school diploma or equivalent required; further education is a plus.
- Proven experience in a call center or customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficient in using computer systems and customer management software.
- Competitive salary and potential bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and career growth.
- Supportive team environment.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Salary : $17 - $25
