What are the responsibilities and job description for the Customer Support Assistant position at Hustle Notice Biz?
Description
We are seeking a motivated and organized Customer Support Assistant to join our team. In this role, you will serve as the first point of contact for our customers, ensuring they have a positive experience and receive timely assistance with their inquiries. You will help resolve issues, track customer interactions, and provide support to ensure customer satisfaction.
Key Responsibilities
- Answer customer inquiries via phone, email, and chat
- Provide accurate information and resolve customer issues in a professional and timely manner
- Maintain customer records and document interactions in the database
- Assist in processing orders, returns, and exchanges
- Collaborate with the customer service team to improve customer experience
- Assist with administrative tasks as needed
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Salary : $40,000
