What are the responsibilities and job description for the Logistics Operations Expert position at Hy-Tek Intralogistics?
Key Responsibilities
- Subject Matter Expertise: Provide expert knowledge on our IntraOne WMS, WCS, and TMS applications across multiple clients.
- Training and Development: Train IntraOne consultants on best practices for using our WMS and TMS applications.
- Risk Analysis and Issue Resolution: Analyze and find solutions for escalated decisions, risks, issues, and change requests during client interactions.
- Client Expectation Management: Manage client expectations to increase perception of competence, skill, and customer focus of our project team.
- Mentorship and Development: Mentor and develop IC1/IC2 consultants to grow their skills in applying our WMS, WCS, and TMS applications.
