Demo

Service Administrator

Hy-Tek
Highland, KY Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 4/9/2025

Position : Service Administrator Location : Northern Kentucky

Job Id : 370 # of Openings : 0 Hy-Tek Intralogistics Job Description  Job Title :   Service Administrator Department : Information Technology Supervisor : Director, Information Technology Essential Duties and Responsibilities :

  • Performs overall information systems planning, implementation, and administration in a variety of IT functional areas.
  • Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks.
  • Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes.
  • Maintains detailed documentation of methodologies, processes, and specifications of an organization's IT systems and assists with the planning and scheduling of IT initiatives.
  • Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance.
  • Implement basic security measures to protect systems, networks, and data and ensure backup strategies and recovery plans are up to date.
  • Performs other duties as may be assigned.

Knowledge, Skills and Abilities Preferred :

  • A bachelor’s degree in information technology or equivalent experience is preferred.
  • Performs work under minimal supervision.
  • Experience working with multiple levels of leadership.
  • Demonstrate a high degree of communication and organizational skills to include the ability to apply logic and constructive thinking to solve problems.
  • Ability to work without direct supervision with a high degree of responsibility.
  • Excellent problem solving, judgment making, analytical, customer service and organizational skills.
  • Ability to handle several tasks simultaneously and comfortable in a fast-paced environment.
  • Manages time effectively and adapts to quickly changing priorities.
  • Excellent written and oral communication skills.
  • Working Conditions :

  • Some weekend / night work required as needed.
  • This position reports into our Florence, Kentucky office.
  • Sitting in and / or driving a vehicle for a long period of time.
  • Working with computers for a long period of time.
  • Working in office, warehouse, and manufacturing facilities.
  • Possible exposure to noise levels exceeding recommended DBA levels.
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