What are the responsibilities and job description for the Dental Receptionist position at Hyannis Dental Associates?
Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front office operations of our dental practice. This role requires a friendly demeanor, strong communication skills, and the ability to handle various administrative tasks efficiently.
Responsibilities
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule appointments and maintain an organized calendar for the dental team.
- Handle phone calls, including answering inquiries and managing appointment confirmations.
- Perform insurance verification and assist patients with understanding their coverage.
- Review treatment plans with patients.
- Maintain accurate patient records and manage health information in compliance with regulations.
- Utilize office management software such as Denticon for scheduling and record-keeping.
- Assist with billing processes and ensure timely submission of claims to all insurance providers.
Skills.
- Familiarity with phone systems to manage incoming calls effectively.
- Experience in health information management to ensure compliance with privacy regulations.
- Knowledge of dental office procedures, including insurance verification processes.
- Proficiency in office management software such as Denticon is preferred.
- Strong organizational skills with attention to detail to maintain accurate records.
- Excellent interpersonal skills to provide outstanding customer service to patients.
Join our team and contribute to creating a positive experience for our patients while ensuring efficient operations within our dental practice.
Job Type: Full-time
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Hyannis, MA 02601 (Required)
Ability to Relocate:
- Hyannis, MA 02601: Relocate before starting work (Required)
Work Location: In person