What are the responsibilities and job description for the Houseperson position at Hyatt Place Florence/ Downtown?
Raines Co. - Your Future is Now
Position Summary: This position is responsible for maintaining the cleanliness of the hotel, cleaning all Guests and Back of the House public spaces. Assisting housekeepers in stripping rooms and trash removal as scheduled by management.
We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
Responsibilities
- Greeting guests and responding to requests
- Maintain a healthy and safe environment in common areas
- Cleaning and maintaining common areas of the hotel such as lobbies, stairwells, fitness centers, offices, bathrooms, meeting spaces and restaurant spaces
- Assisting room attendants as needed, stripping rooms, bringing supplies, taking out garbage • Sweeping and mopping floors
- Vacuuming carpets
- Dusting and polishing furniture
- Emptying trash containers
- Reporting any technical issues and maintenance needs
- Restocking cleaning cart and/or supplies
- Follow all health and safety rules
- Attends meetings as required
- Interact with guests to ensure their total satisfaction
Qualifications
- Prior cleaning experience required
- High school diploma, GED or equivalent
- Customer service experience, preferably in a hotel or related field
- Ability to work independently without close supervision
- Must have schedule flexibility for both AM/PM shifts, weekends, and holidays
- Ability to learn quickly and work in fast paced position with guest interaction
- Ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs)
- Must be 18 years or older
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Raines is a drug-free workplace.
Pre-employment background check required.