What are the responsibilities and job description for the Field Systems Technician -Day Shift position at I-77 MOBILITY PARTNERS LLC?
About us :
I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville. I-77 Mobility Partners is responsible for operations and maintenance of all lanes, both express and general purpose, and right of way within the designated project corridor limits.
What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren't enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.
Job Description :
Summary : The Field Service Technician will perform servicing, repair and / or installation of Toll Collection Systems (TCS). The Field Service Technician provides field support including : troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.
Essential Duties and Responsibilities :
- Document and report customer and revenue facing tolling issues proactively
- Identification of potential exceptions through the use of :
- o Automated control reports;
- o Analysis of system data and trends;
- o Discussions with external service providers or analysis of external interface data;
o Discussions with the system maintenance provider.
Qualifications (Knowledge, Skills & Abilities) :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience :
Professional Qualities :
Computer Skills :
Work Environment & Physical Demands :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
