Clinical Office Secretary- Full-Time Cancer Center Genetics

Employment Type: Full time Shift: Day Shift Description: Position Title: Clinical Office Secretary Department: Cancer Center Genetics Purpose: To provide secretarial services through support of the standards and philosophies of Genesis Medical Center. These services include patient registration, scheduling appointments, guest reception, phone triage, coordination and preparation of the medical record and mail. Provides customer information assistance related to medical record requests, billing, insurance and registration. Performs tasks that support and coordinate the orderly flow of information within the department and for patients. Coordinates communication intra and interdepartmentally. Report To: Manager, Clinic Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others. Materials Responsibility: Very Limited. Work requires very limited responsibility for material resources. Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor. The variety and volume of resources is also very limited. Problems associated with material resources are very uncomplicated. Key Relationship: Co-workers/Health System Employees, Physicians/Medical Office Staff, Patients, Families, and Significant Others, General Public/Visitors/Volunteers. POSITION SPECIFICATION Education: High school graduation or equivalent Field Of Study: N/A Special Training: Keyboarding and computer experience Training Preferred: CPR; Secretarial Experience: No experience required. Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters. Working Conditions: There is limited exposure to adverse environmental conditions. Some undesirable or unpleasant environmental characteristics may occur but the physical environment is generally safe and there is minimal health risk. No safety equipment or unusual precautions are required. The occasional exposure to these minor adverse conditions would be limited to 35% or less of the work day. Possible Exposure to Blood Borne Pathogens: Yes Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.