What are the responsibilities and job description for the Internship | Tier 2 IT Support position at IAT Insurance Group?
At IAT Insurance Group (IAT), interns are valued members of our organization. Our internship program aims to provide meaningful, thought-provoking work to each candidate that joins the team.
Our internship program matches qualified students with the opportunity to participate in real world situations, obtain industry knowledge, receive on-the-job training, and gain career enhancing technical skills that will foster professional growth. Furthermore, our internships are designed to provide each participant the opportunity to network with subject matter experts within the industry as you work to build your professional skills.
At IAT, we believe that our diverse backgrounds, life experiences and perspectives help us make better decisions and ultimately be more successful. That's why we're making an active effort to not only recognize the importance of diversity and inclusion for our growth, but to also root a culture that encourages and embraces unique perspectives. We believe that when employees feel comfortable enough to come to work and express themselves, innovation, and productivity flourish. The bottom line is, we want all employees at IAT to feel like they belong.
- Work with development team to optimize our custom tools and make them web based as directed by senior developers.
- Assist in the development, enhancement, and maintenance of processes related to Service Level Agreement (SLA) adherence, prevention, and breach management within the IT Support team.
- Engage with support personnel to work user reported issues.
- Perform other duties as assigned.
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Rising undergraduate sophomore, junior, or senior.
- Ability to work out of our Naperville, Illinois office without any housing or relocation assistance from IAT Insurance group.
- Ability to quickly learn IAT systems.
- Problem Solver.
- Strong Communication skills both with Technical and non-technical resources.
- Willingness to learn.
- Ability to work independently.
- Must be authorized to work in the United States without visa sponsorship by employer, now or in the future.
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Major, minor, or concentration in business related or technical degree.
- Proficient with Microsoft office and VISIO.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.
At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it’s how we live. We’re committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization.
Our employees propel IAT forward – driving innovation, stable partnerships, and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.
#LifeAtIAT
Ever wondered what a day in the #LifeAtIAT is like as an Intern?
Check out this video from our former interns!
