What are the responsibilities and job description for the NAPSW - Character Performer, Bartender position at IB Parks and Entertainment?
Position Title: Character Performer, Bartender
Department: Revenue
Reports To: Revenue Leadership
Status: Seasonal, Non-Exempt
Summary of Duties:
Provide entertainment to Guests in a variety of roles. Pose for photographs and interact with Guests of all ages while maintaining safe practices. Operate various beverage locations, preparing alcoholic and non-alcoholic drinks, following Standard Operating Procedures while providing Guest Excellence and maintaining safe practices.
Job Responsibilities:
• Exhibit professional demeanor and model behaviors at all times
• Deliver Guest Excellence, be knowledgeable about the park while entertaining and interacting with Guests of all
ages.
• Bring to life the personality of the specific assigned role/character, remaining in character at all times while in
Guest view.
• Encourage sales through Guest interaction and upsell opportunities.
• Check Guest identification to ensure they are of legal drinking age.
• Maintaining inventory and bar supplies.
• Mix all drinks based on serving size as outlined; Keeping drink costs at a minimum and prevention of
overserving.
• Maintain a safe environment by identifying problem Guests and having them removed.
• Keep the bar, kitchen, prep & storage areas clean as per company guidelines and local health department
guidelines.
• Complete working knowledge of the safe use of all kitchen equipment.
• Monitor product freshness and rotate out old product.
• Operate and monitor Golden Nugget in Western Town, at times provide coverage for other outlets within the
property, following Standard Operating Procedures.
• Maintain displays, shelves, cases and inventory merchandise.
• Communicate via radios and telephones.
• Process payments for purchases following Cash Handling Standard Operating Procedures.
• Protect company assets through proper use of tools and equipment and adhere to the standard of overall
cleanliness and organization of work areas.
• Other duties as needed and/or assigned by Leadership.
Job Requirements:
• Must be at least 18 years of age.
• Must be able to successfully pass TIPS training.
• Ability to understand US monetary systems in order to effectively cash handle according to Standard Operating Procedures.
• Must be able to initiate and maintain interactions with Guests.
• Must be able to read, write and speak the English language.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently manage time and work without direct supervision.
• Must be able to stand, walk, climb, bend, kneel, squat, stoop, push, pull, twist and reach above shoulders.
• Ability to work in an environment with high levels of noise and vibrations.
• Ability to work in high stress situations.
• Ability to successfully pass a drug screen and background check.
• Must have reliable transportation.
