What are the responsibilities and job description for the S4/Hana Service Management position at ICS Global Soft?
Job Title: IBM Maximo Functional Consultant – MAS 9 Implementation
Location: Santa Clara / San Jose in California (Onsite role)
Duration: Full Time
Experience Level: 7-10 years
Job Summary:
We are seeking an experienced IBM Maximo Functional Consultant to support the end-to-end implementation of IBM Maximo Application Suite (MAS) 9. This role requires strong functional expertise, the ability to lead requirement gathering, system configuration, business process optimization, training, and user adoption. The ideal candidate will work closely with clients to design, configure, and integrate Maximo solutions, ensuring a seamless implementation.
Key Responsibilities:
Business & Functional Analysis Responsibilities:
- Conduct requirement discovery workshops, document business needs, and translate them into functional specifications.
- Lead the functional design process, defining workflows, business rules, and process optimization strategies.
- Perform gap analysis to identify process improvements using MAS 9 capabilities.
- Collaborate with technical consultants to ensure business requirements are successfully converted into technical specifications.
Maximo MAS 9 Configuration & Implementation Responsibilities:
- Configure and implement Maximo Manage, Monitor, Health, and Predictive Maintenance based on business requirements.
- Guide the implementation of Maximo configurations, workflows, automation, and customizations.
- Lead Maximo Mobile and MAS Health implementations, ensuring seamless functionality.
- Assist in end-to-end system integrations with SAP, Tririga, BIM, CAD, GIS, IoT, and enterprise applications.
- Evaluate and recommend best practices for Work Management, Asset Management, and Energy Management in Maximo.
Testing, Training & Deployment Responsibilities:
- Liaise with the testing team to conduct User Acceptance Testing (UAT) and validate solutions.
- Identify and resolve functional issues before go-live.
- Develop and deliver training programs and documentation for Super Users and End Users.
- Support change management and user adoption efforts.
Required Skills & Qualifications:
- 7-10 years of IBM Maximo functional experience, specializing in MAS 8.x/9.x implementations.
- IBM Certified Functional Analyst – Maximo Application Suite preferred.
- Proven experience in 3-4 full-cycle IBM Maximo implementations.
- Strong expertise in Maximo Manage, Monitor, Health, and Predictive Maintenance.
- Experience working with Maximo Mobile and MAS Health solutions.
- Hands-on knowledge of cloud-based Maximo implementations (AWS, Azure, IBM Cloud).
- Familiarity with Maximo Integration Framework (MIF), APIs, and enterprise integrations.
- Understanding of Maximo licensing, subscription management, and IBM Cloud Pak for Data.
- Knowledge of reporting tools (BIRT, Cognos, Power BI).
- Strong problem-solving, analytical, and decision-making skills.
- Excellent communication, stakeholder management, and documentation abilities.
- Bachelor's or Master’s degree in Engineering, Computer Science, or a related field.
Preferred Certifications:
- IBM Certified Deployment Professional – Maximo Application Suite (MAS) 9
- ITIL Certification for Service Management
- Agile/Scrum Master Certification
