Receptionist

Job Description: Receptionist/office assistant Idaho Elite Care Insurance Agency

Position Summary:

Idaho Elite Care Insurance Agency is seeking a professional, detail-oriented office assistant. This position plays a key role in ensuring the business runs smoothly and efficiently, especially during our busiest periods from September to January. The role transitions to part-time hours from February to August.

Qualifications:

• Proficient in phone etiquette, appointment scheduling, and office administration.
• Skilled in providing excellent customer service.
• Organized.
• Strong communication and interpersonal skills.
• Exceptional attention to detail and organizational abilities.
• Ability to multitask in a fast-paced environment.
• Technologically proficient, able to read cursive writing, with familiarity in Excel, and CRM systems.
• Experience in a detail-oriented setting, managing clients, and maintaining organization.
• Quick learner with strong social and relationship-building skills.
• Secretary experience is preferred, but not required.
• Insurance knowledge is preferred, but not required.

Responsibilities and Duties:

• Answer a high volume of incoming calls professionally and courteously.
• Customer service.
• Schedule and manage appointments with precision and efficiency.
• Relay messages and emails promptly to team members or clients.
• Maintain and update client information in the database accurately.
• Greet clients warmly and provide them with necessary information.
• Manage CRM systems and workflow tasks effectively.
• Take detailed notes and maintain proper documentation. Typing skills.
• Stay composed and productive while handling multiple tasks and responsibilities under pressure.
• You will need your own cell phone and transportation to and from the office.
• Follow the dress code.

Work Schedule:

• Full-time during peak seasons (September 15–December 15, January). Monday-Friday 8am-4pm weekends off.
• Part-time hours from February–August. Mondays-Wednesdays 9-2 pm, Friday 9-2, Thursday and weekends off.
• Minimal time off permitted during peak periods due to high client volume.

Pay: $13 per hour.

If you have a keen eye for detail, excellent organizational skills, and a passion for client care, we encourage you to apply. Join our team and help us deliver exceptional service to our valued clients.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: 20 – 40 per week

Schedule:

• No weekends

Ability to Commute:

• Idaho Falls, ID 83401 (Required)

Ability to Relocate:

• Idaho Falls, ID 83401: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $14