What are the responsibilities and job description for the Account Manager position at Idealease?
JOB SUMMARY
The Account Manager (Outside Sales) is responsible to develop prospect rental, lease and contract accounts as well as build and maintain strong, long-lasting existing customer relationships. Account management responsibilities also include connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers.
ESSENTIAL DUTIES & RESPONSIBILITIES NOTE: Idealease unilaterally may change the requirements of this job description at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These include, but are not limited to, the following:
- Be the primary point of contact and build new long-term relationships with customers.
- Maintain good business relations with existing contract customers.
- Achieve new, add and renew annual sales quota to the desired gross margin requirements.
- Assist with developing brochures, social media and other marketing items.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
- Oversee customer account management, including negotiating contracts, and agreements to maximize profits.
- Keep accurate records pertaining to inventory and account notes.
- Conduct inside sales by contacting potential and existing customers via phone and e-mail.
- Satisfy customers’ needs and requests by responding to all inquiries in a timely manner.
- Feeding back all suggestions for improvement and market research to management.
- Be a positive representative of the company and its brand in the marketplace.
- Conduct all sales activities with the highest degree of professionalism and integrity.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
REQUIRED QUALIFICATIONS (includes education, skills, and experience) The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 3-5 years of Outside Sales experience (preferred but not required).
- Valid State Driver's License; must meet insurability standards.
- Knowledge in the transportation industry, a plus.
- Proven account management or other relevant experience.
- Experience in delivering client-focused solutions based on customer’s needs.
- Excellent word processing and spreadsheet skills.
- Comfort with working under pressure in a fast-paced environment.
- Understanding of consumer behaviors and industry trends.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bend or twist their body.
- Use hands to handle, control, or feel objects, tools or controls.
- Must be able to use hands to operate vehicles.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
- Indoor and outdoor in seasonal conditions.
- While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles.
- This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.