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SUPPORT ENGINEER

IDR Inc.
Boulder, CO Temporary
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/12/2025

IDR is seeking a dynamic and dedicated Support Engineer to join one of our top clients in LOCATION . This role is perfect for individuals with a knack for diagnosing software or hardware issues and a passion for delivering exceptional customer service. If you are looking for an opportunity to join a large and growing organization and work within a team-oriented culture, please apply today!

Position Overview / Responsibilities for the Support Engineer :

  • Diagnosing and resolving software or hardware issues
  • Providing exceptional customer service and managing customer interactions effectively
  • Explaining technical concepts to non-technical users
  • Proactively identifying and resolving issues
  • This is a 6-month contract to hire position
  • A Bachelor's degree is required

Required Skills for Support Engineer :

  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Familiarity with troubleshooting software or hardware issues
  • Positive attitude, patience, and empathy when interacting with customers
  • Strong organizational skills and attention to detail
  • Strong work ethic and responsibility to follow through with customers

    • What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry-leading organization
  • Close-knit and team-oriented culture

    • Why IDR?

  • 25 Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

    • 37 / hour, conversion salary of 75k

    PandoLogic. , Location : Boulder, CO - 80308

    Salary : $37

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