Contesting Fulfillment Associate

Current employees and contingent workers click here to apply and search by the Job Posting Title. iHeartMedia Stations Job Summary: Assists the Marketing & Promotions team with contesting and prize fulfillment. Duties include: Accurately capture prize winner information and input correctly into PromoSuite, following up with prize winners for any outstanding paperwork Ensuring prize winners meet the guidelines and qualify as described in each contest’s rules Shipping prizes to winners and ensuring prize winners receive their prize in a timely manner Handle incoming calls and/or emails from prize winners and/or listeners Determine the quickest, most effective ways to answer a prize winner and/or listener question Troubleshooting common challenges and issues Escalating queries and concerns as appropriate Tactfully handle confrontational or stressful interactions Overall general promotion of our iHeartRadio stations as well as our sponsors. Requirements: Must be able to work a minimum of 20 hours/week. Reliable transportation to Manhattan (office location) Knowledge of stations’ core demographics. The ability to work in a team environment. Must be well organized and detail oriented. Night & Weekend availability may also be needed. Work Experience: 1-3 years’ experience in customer service, promotions and marketing Education: High school diploma; 4-year college degree preferred (emphasis in Communications, Advertising or Marketing) Certifications: N/A Location New York, NY: 32 Avenue of the Americas, 10013 Additional Locations Position Type Regular The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Our organization participates in E-Verify. Click here to learn about E-Verify. Current employees and contingent workers click here to apply and search by the Job Posting Title.