Administrative Coordinator

We are actively searching for a full-time Association Coordinator to add to our team. If you are amazing at multitasking, thrive while working independently, learn new technology quickly, and would list customer service as one of your best skills, we want to hear from you!

Our headquarters is located in Madison, WI and many of our employees work remotely across the country. This position is in-office Monday through Thursday each week with remote work on Fridays. There will be additional hybrid opportunities following a positive six-month performance review.

About Us

Founded in 2006, we are an Association Management Company that specializes in running small to medium-sized Associations led by volunteers. We are excited about our growth over the years and we want to keep the momentum going!

Learn more about us at ImpactAMC.com.

About You

The ideal candidate will have administrative and office management experience, as well as background in customer service. A background working with nonprofit organizations and/or associations is preferred but not required.

The best candidate will:

• Be able to work both independently and in collaboration with others
• Remain flexible, proactive, resourceful, and efficient
• Maintain high levels of professionalism and communication
• Utilize problem-solving and advanced written and verbal communication skills
• Have strong decision-making ability and attention to detail

Job Duties

This position will assist Impact’s Association Managers, Executive Directors, and Client Success Managers to help meet the unique needs of multiple clients.

Job duties are different every day. Our services are customized to each client, so you need to be flexible and eager to meet those needs. Your duties will include:

• Reception services and customer support
• Reviewing and distributing client mail at our Madison, WI office
• Updating websites and databases
• Technology troubleshooting and research for in-office equipment
• Managing email accounts
• Compiling, formatting, and proofreading content or documents
• Managing and posting content on client social media accounts
• Creating graphics for social media platforms, eblasts, and websites
• Creating enewsletters and eblasts using platforms such as Mailchimp and Constant Contact
• And anything else the client needs

Required Experience:

• Minimum of 1 year of administrative experience
• Receptionist and/or call center experience
• Strong ability to multitask, self-motivate, and work independently
• Expert with Microsoft Office products (Word, Excel, PowerPoint, Publisher)
• Outstanding ability to learn new software programs and pick up on new tasks and programs quickly
• Fun, yet professional attitude!

Preferred Experience:

• Experience working with nonprofit organizations/associations
• Marketing, graphic design, and social media management experience

Why Work For Impact AMC?

We offer a challenging and fun environment, an amazing team, and opportunities for advancement. We are a quickly growing company and value our employee’s input, suggestions, and feedback – you will feel valued, motivated, challenged, and encouraged!

Benefits include:

A fun and flexible work environment:

• Remote work on Fridays
• The opportunity to work remotely two additional days per week following a positive six-month performance review
• Dog friendly office (consideration for team member allergies and preference is expected)
• Four hours of flex time each week
• Optional half-day on Fridays (once all 40 hours of work has been achieved)

Continuous learning and growth:

• Regular paid professional development opportunities
• Opportunities for advancement and internal movement

Opportunities to connect with coworkers:

• Monthly social events and regular team activities such as games, book clubs, informal chats, and more
• Paid group volunteer opportunities with local organizations

Knowing you are valued member of the team:

• Open and accessible communication with leadership
• Encouraged company-wide recognition
• An inclusive work environment

Additional benefits:

• Profit-sharing program
• Full week of holiday time: December 24th - January 1st
• Paid time off, medical, dental, vision, 401K, paid holidays, life insurance, short/long term disability, and wellness
• Company-provided equipment and technology

See more about our benefits at ImpactAMC.com.

Impact embraces diversity and equal opportunity in a serious way. We are committed to fostering a culture of diversity, inclusion, equity, anti-racism, and cultural competence among our leadership, staff, and members. We recognize that diverse teams make the strongest teams and we encourage people from all backgrounds to apply.

If you are interested in becoming a part of a unique, growing, and fun company, we want to hear from you!

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Ability to Relocate:

• Madison, WI: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $23