What are the responsibilities and job description for the Technical Support Specialist position at iMPact Business Group?
Job Description
iMPact Business Group is a leading provider of strategic staffing solutions. We help businesses find motivated individuals who can make a difference.
This role is for a Technical Customer Support Specialist. The candidate will be working with a global medical device manufacture, providing technical support to field engineers, technicians, and product support personnel.
- The ideal candidate will have a minimum of 2 years of experience in a technical support role, either with medical products, IT or professional services.
- They should have a proven track record of being reliable, on-time and dependable team members.
- A strong understanding of Salesforce is also required.
The successful candidate will have excellent written and verbal communication skills, as well as the ability to learn quickly and study products to understand support requirements.
