Operations Manager (Bilingual Korean)

Impact Workforce Solutions Operations Manager (Bilingual Korean) - West Point, GA Company Summary No matter what stage of your career, Impact Workforce Solutions  can help you achieve your goals and realize your full potential.  At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company. By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry.  With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful. We are currently looking for an On-Site Workforce Operations Manager to join our Operations team at our client site located in West Point, GA .  Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.    Position Overview  Reporting to the Director, the IWO Operations Manager will manage the vendor relationships with various staffing partners in an enhanced MSP platform.  He / she will maintain the responsibility of managing order distribution and onboarding functions and serve as a liaison with Impact’s network of Strategic Partners and their employees.  In this role, the IWO Ops Manager will manage the overall operation at client site(s) and be responsible for the effective and successful management of labor, productivity, engagement, quality control, and overall client and vendor relationships.  The IWO Ops Manager’s duties and responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work in conjunction with client management; authoring and discussing with employee's performance appraisals; addressing employee performance and corrective action plans; and employee motivation and reward initiatives.  Job Responsibilities   Management and support of requisitions, order distribution, employees, and invoice adjustments flowing through the VMS software   Qualification and placement of candidates to open requisitions  Coordination of orientation for new hires  Management of Active Headcount and Identification of Core2 Graduates  Perform new hire backgrounds, drug screens, onboarding timely and effectively  Responsible for payroll hours submission to Payroll & Billing Specialist  Perform / Assist in employee terminations while helping to mitigate risk  Serve as the main contact for hiring managers, client HR, and employees  Work closely with client managers to find solutions for recruiting / retention issues  Evaluate staffing strategy and plans  Coaching / Counseling and Mentoring  Performance Reviews  Attendance Tracking  Manage client employee relations investigations, providing support, documentation, and guidance  Other duties as needed or assigned  Job Requirements   Bachelor’s Degree preferred or equivalent experience  1-3 years’ experience to include Staffing, Recruiting, and / or Client Relationship role   Experience in, or working knowledge of, vendor management software (VMS) preferred   Working knowledge of HRIS / ATS systems  Prior experience in manufacturing or distribution center environment  Proficient in Microsoft Office products  Excellent analytical and problem-solving skills  Strong communication skills  Ability to work on operation floor  Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program. Powered by JazzHR