What are the responsibilities and job description for the Business Development Coordinator position at Imperial Valley Chevrolet and GMC?
Kaizen Automotive is looking for an experienced sales BDC Representative to help achieve our business objectives at Imperial Valley Chevrolet and GMC. The Sales BDC is responsible for actively contributing to our internet sales and customer follow-up processes, retention and loyalty.
BDC responsibilities include, but not limited to:
- Making and handling all inbound and outbound sales phone calls, online chats, and online inquiries
- Book appointments based on customer needs in accordance to brand and company processes
- Diligently follow up with all customer inquiries and requests
- Assisting in routing customer to correct department if need be
- Updating the dealership CRM VinSolutions
- Communicate with employees and managers through WebEx chat and Outlook Mail
- Understand the terminology of the automobile business and keep abreast of technology changes
- Follows all attendance, timekeeping, and company codes and policies
- Attends company meetings and trainings as required
Qualifications and education requirements:
- Minimum High school diploma or ged equivalent required
- Prior sales, cell center, internet or bdc department experience
- Self-motivated, goal oriented and effectively multi -task and work in an extremely fast paced work environment
Preferred Skills:
- Bilingual – spanish preferred
- Excellent Customer Service
- Strong computer and phone skills (CRMs, WebEx, outlook mail, excel, word, sharepoint)
*WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion and beliefs, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
*Pre-employment drug test/background check required.
Job Type: Full-time
Pay: $35,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Application Question(s):
- Our hours revolve around business hours and are incorporated in to three shifts. Are you able to work 8-430, 10-7, and 1230-9, including Saturdays and Sundays? Any issues with this schedule please note below:
Work Location: In person
Salary : $35,000 - $75,000