What are the responsibilities and job description for the Table Games Dual Rate Supervisor position at In-House Opportunities - Please select a location before applying?
Oversee table games and employees to ensure that the safety, integrity, security, company, and regulatory policies/procedures of the above are upheld. Supervises, coaches and supports dealers. Maintains superior guest service by identifying, cultivating and improving the established player base working towards a positive company image whenever possible. Must be flexible and able to work all shifts as assigned.
Essential Job Functions:
- Excellent internal/external guest service;
- Stand and circulate throughout assigned area;
- Possess thorough knowledge of games assigned to supervisor
- Calculate all payoffs;
- Understand and monitor compliance with gaming regulations and company policies and procedures;
- Maintain positive guest relations, evaluate play, and extend complimentary services when appropriate;
- Direct and supervise dealers in assigned areas;
- Evaluate designated employees’ performances;
- Monitor changes of cards and dice, and inspect new equipment before allowing into play;
- Resolve guest complaints or refer to Shift Manager when appropriate;
- Ability to protect assets of company;
- Ability to maintain strict confidentiality;
- Other reasonable duties as assigned.
EDUCATION and/or EXPERIENCE:
- High School/GED
- 1-3 years related experience;
Preferred:
Bilingual a plus
CERTIFICATES, LICENSES, REGISTRATIONS:
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
KNOWLEDGE/SKILLS/ABILITIES:
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Must have thorough knowledge of a minimum of two (2) games
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Must have excellent communication and guest service skills
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Casino environment; exposure to smoke, bright lights, and noise
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Must be able to stand for extended periods of time
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Frequently speak, read, write, stand, walk, bend, and stoop
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Occasionally lift, carry, push, and pull
Benefits
- Medical, Dental, & Vision
- Voluntary Life, AD&D, &
- Disability Insurance
- Volunteer Time Off,
- Ventra Program
- 401K Employer Match
- Paid Time Off
- Tuition Reimbursement
Salary Range:
$30.40 - $32.00 Tips
Salary : $30 - $32
