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Table Games Supervisor

In-House Opportunities - Please select a location before applying
Waukegan, IL Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/7/2025

Oversee table games and employees to ensure that the safety, integrity, security, company and regulatory policies/procedures of the above are upheld. Supervises, coaches, and supports dealers. Maintains superior guest service by identifying, cultivating and improving the established player base, working towards a positive company image whenever possible. Must be flexible and able to work all shifts as assigned.

 

Essential Job Functions:
  •  Excellent internal/external guest service;
  •  Stand and circulate throughout assigned area;
  •  Possess through knowledge of games assigned to supervise;
  • Calculate all payoffs;
  •  Understand and monitor compliance with gaming regulations and company policies and procedures;
  • Maintain positive guest relations, evaluate play, and extend complimentary services when appropriate;
  • Direct and supervise dealers in assigned areas;
  • Evaluate designated employees’ performances;
  • Monitor changes of cards and dice, inspect new equipment before allowing into play;
  • Resolve guest complaints or refer to Pti Manager  when appropriate;
  • Ability to protect assets of company;
  • Ability to maintain strict confidentiality;
  •  Other reasonable duties as assigned.
 
EDUCATION and/or EXPERIENCE:
  • High School/GED;
  • 1-3 years prior experience.
 
Preferred:
  • Bilingual a plus.
 
CERTIFICATES, LICENSES, REGISTRATIONS:
  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

 

KNOWLEDGE/SKILLS/ABILITIES:
  • Must have thorough knowledge of a minimum of two (2) games.
  • Must have excellent communication and guest service skills.
  • Casino environment: Exposure to smoke, bright lights and noise.
  • Must be able to stand for extended periods of time.
  • Frequently speak, read, write, stand, walk, bend, and stoop.
  • Occasionally lift, carry, push, and pull.
  • Must be able to lift and carry up to 25 pounds regularly throughout shift.

Benefits
●      Medical, Dental, & Vision
●      Voluntary Life, AD&D, &
●      Disability Insurance
●      Volunteer Time Off,
●      Ventra Program
●      401K Employer Match
●      Paid Time Off
●      Tuition Reimbursement

Salary Range:

$30.40 - $32.00

Salary : $30 - $32

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