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L2 Certified Help Desk Technician

In-Telecom
Covington, LA Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/9/2025
Company Description

In-Telecom is a technology solutions provider offering VoIP phones, access control, IT consulting, and quality workmanship. We strive to be your technology partner for life, providing unparalleled customer service and support. Your success is our success, and we aim to earn your business before and after the sale.

Role Description

This is a full-time on-site role for an L2 Certified Help Desk Technician located in Covington, LA. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, offering help desk support, and performing computer repairs on-site.

Qualifications
  • Technical Support and Troubleshooting skills
  • Experience in Desktop Computers and Help Desk Support
  • Ability to perform Computer Repair
  • Strong problem-solving and communication skills
  • Customer service-oriented mindset
  • Certification in help desk support or related field is a plus
  • Associate's degree in Computer Science or related field

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