Digital Strategist I

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

InComm Incentives redefines the connection between merchants and their customers through our stored value and mobile gifting solutions. As the pioneer of digital gift card delivery, InComm Incentives helps you leverage your gift card program in new ways to drive sales. InComm delivers digital gift cards through e-commerce, social media, promotional and B2B toolsets. eGift Cards are delivered to mobile wallets, email and mobile devices.

Please visit our website (http://www.incomm.com/our-services/digital-delivery-solutions/) for more information about InComm Digital Solutions.

InComm Incentives Solutions is adding a Digital Strategist I, Partner Promotions role. The ideal candidate will leverage their digital acumen around the InComm Digital platform and connectivity to partnerships. They will help InComm Incentives grow its promotional revenue by developing strong relationships with brands and helping strategically drive promotions for clients/channels. Our new Jr. Digital Strategist should have a passion for digital customer experiences and possess the skills to identify opportunity within a variety of user-flows to drive revenue.

· Effectively sell promotions to brand partners through internal and external means. Selling includes setting the vision on the benefits of promotions for card partners by clearly articulating the client benefits. Some clients may be new to promotions and not immediately understand the potential to their businesses.

· Effectively and efficiently plan and prioritize all sales opportunities based on revenue objectives.

· Be able to strive towards and achieve an assigned quarterly sales goal.

· Work closely with new and existing brand partners to develop strategic opportunities focused on driving increased volumes within the InComm Incentives portfolio of clients.

· Become a subject matter expert to new and existing brand partners that will enhance InComm’s positioning with inComm brand partners.

· Actively plan and design promotional marketing strategies for brands by quarter/year.

· Consistently manage client (both channel and brand partner) expectations, ensure delivery of the highest quality service, solicit and act on client feedback, and effectively communicate to ensure that expectations are consistent across all stakeholders.

· Create Statements of Work for campaigns by channel for each assigned brand.

· Work with cross-functional teams throughout the campaign process, including operations, inventory, finance, partner and channel manager teams as necessary to execute.

· Oversee and manage special promotional projects, when assigned.

· Track all sales opportunities in SalesForce to allow for visibility to departments.

· Communicate and document pipeline status to team members and senior management on a regular basis; escalate issues accordingly via the appropriate channels.

· Work with internal team members to track campaigns to use as sales tools.

· Reports to Senior Director of Digital Strategy & Promotions.

· Minimum of 1-2 years of experience with a Marketing Agency or internal Strategic Marketing/Partnership in a company/brand

· Ability to drive sales with defined quarterly sales quota

· Strong interpersonal skills, flexibility, and customer service oriented.

· Strong time management skills.

· Ability to handle and prioritize multiple tasks across multiple clients.

· Communicate effectively with business professionals.

· Creative problem solving in an environment where there isn’t only one clear solution, but multiple options for execution.

· Forecast and Analyze promotions for brand partners

· Creation of reports and presentations.

· Skill to resolve difficult or stressful customer service issues.

· Proficient in Microsoft Office and other computer skills.

· Preparation of routine administrative paperwork.

· Strong written and verbal communication skills

· Bachelor’s Degree

· Ability to work independently and in a team environment

· Desire to stay current with the latest digital marketing and loyalty trends

· Detail oriented and organized

· Deadline driven

· Knowledge of gift card products and fulfillment a plus

· 10% travel

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program