What are the responsibilities and job description for the Specialist, Provider Training position at Independent Living Systems?
ABOUT US
Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid, and Dual-Eligible Market. ILS provides tailored integrated solutions aimed at improving health outcomes while rebalancing costs, addressing social determinants of health and connecting members with community-based resources.
Position Summary
The Provider Training Specialist will develop educational materials to train the Provider Network (including Long-Term Care and Acute Care Providers). Also, will deliver training programs based on Plan and State requirements to keep Providers abreast of Plan Operations and Regulatory updates.
Essential Functions
- Core duties and responsibilities include the following. Other duties may be assigned.
- Prepare Provider Education materials and create educational plans to ensure that the Provider Network is trained.
- Conduct Provider Training in accordance with the needs of the Network which will include monthly, quarterly and annual provider events / meetings by regional area.
- Refresh Training materials and keep material up to date in compliance with Plan Operations and regulatory mandates from AHCA.
- Responsible for AHCA Provider Training Reports including the annual Provider Abuse Neglect & Exploitation Training Report.
- Work in conjunction with other departments; Case Management, Claims, Utilization Management etc. to foster strong provider relationships.
- Responsible for sourcing qualified vendors and venues for Provider events.
- Develop web-based New Provider Orientation training to be hosted monthly with training dates posted on Training calendar on FCC website.
- Participate in provider outreach as needed in effort to collaborate with Providers to further their understanding of FCC / ILS and foster provider partnerships.
- Attend Industry events and annual conferences to further foster relationships with Network Providers.
Education and Experience
- Bachelor's degree with 5 years’ experience in Provider Education and Marketing
- Bi-lingual (English & Spanish)
Required Skills
- Required to uphold the principles of compliance as outlined in the Code of Conduct, Employee Handbook and related policies and procedures. Supports and participates in the mandatory Corporate Compliance Program training initiative on an annual or more frequent basis, as required. Proficient use of virtual meeting tools (such as WebEx, GoToMeeting) preferred.
- Salesforce Experience preferred.
- Proficient with Microsoft Office Suite preferred.
- Strong Computer Skills and technology savvy with the ability to work remotely preferred.
- Familiarity with a corporate Learning Management Solution/training software preferred.
EEO STATEMENT
In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of ILS employees and t the security f the company’s equipment and facilities. Fr these reasons, ILS is committed to the eliminating f drug and alcohol use and abuse in the workplace. Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
