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CSR / Intake coordinator

Independent Medical Equipment
Huntsville, AL Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/8/2025

CSR / Intake Coordinator – Join Our Team at Independent Medical Equipment!

Location : Huntsville,AL

Job Type : Full-time, Monday–Friday, 40 hours

Are you passionate about patient care and excel in a fast-paced, detail-oriented environment? We are looking for a CSR / Intake Coordinator to be the key liaison between patients, referral partners, and internal teams.

Key Responsibilities :

  • Patient Intake & Support : Process referrals, assist patients face-to-face, and ensure a smooth intake experience.
  • Communication : Serve as the first point of contact for clients, ensuring clear, compassionate interactions.
  • Insurance & Documentation : Verify coverage, manage records, and prepare necessary paperwork for compliance.
  • Customer Service : Address inquiries, resolve issues, and maintain service excellence.
  • Office Organization : Keep work areas clean and organized for a professional environment.

Requirements :

  • 1 years of experience in DME or healthcare customer service
  • Familiarity with insurance processes and billing
  • Strong communication, multitasking, and organizational skills
  • Proficient in computer use (word processing, email, etc.)
  • Ability to lift up to 20 lbs and assist patients as needed
  • What We Offer :

  • Competitive compensation
  • Health and dental coverage
  • 401K and professional development opportunities
  • Make a difference in patients' lives. Apply today and become part of a team dedicated to exceptional healthcare service.

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