FRONT DESK/MA

The Front Desk/Medical Assistant provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor’s office. This person will be involved in a wide spectrum of tasks focused around assisting the Physician in all minor in office procedures.

Answering phones, scheduling appointments, assisting patients into the rooms, assisting the doctors when needed. Light cleaning in between patients. Will be trained to take x-rays, scan for orthotics, and measuring for diabetic shoes. Person will also be responsible for sterilizing of instruments. We are an extremely busy practice with 2 locations and 3 physicians. Must have knowledge of computers. Must also be able to multi-task in a very fast environment.

Required Education, Skills and Experience:

• Ability to establish and maintain effective working relationships with patients, other employees, and the public

• 2 years’ Medical Assistant experience

• Knowledgeable about medical terminology

• Able to work in a fast-paced and demanding work environment

• Must have excellent customer service skills

• Must have a team mentality, flexibility and willingness to learn

• The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.

• The ability to uphold HIPAA compliance is mandatory.

• Must exercise good judgment and discretion

• Technologically savvy and familiar with Microsoft Office products including:

• Google Documents

• Word

• Excel

Essential Functions/Responsibilities of a Medical Assistant (other duties may be assigned):

• Greet patients and escort them to the treatment room, making sure patients are comfortable and prepare the feet for an exam by physician.

• Open and prep exam rooms each morning/ Close and clean exam rooms at end of day

• Flexibility to work with multiple doctors and their varying practice styles

• Flexibility to travel to other FASMA locations as needed

• Dispense all DME

• Perform digital radiography

• Complete pre-authorizations

• Complete the rapid health indicator

• Obtain or review a patient's medical history, current medications and allergies. Record any changes in their medical condition. For follow-up patients, record comments made re: their current status and outcome of previous treatment. Enter this information into EMR.

• Set-up for injections, P&A procedures, wart procedures, in-office surgical procedures, etc.

• Prep nail care patients, smooth/debride nails and/or calluses with electric grinder. Vacuum all clippings from the floor.

• Fit and dispense walking and night splints.

• Apply pads and/or adhesive strappings as needed.

• Measure and fit patients for Diabetic shoes, heat mold inserts.

• Take and develop X-rays

• Prepare lab specimens (including paperwork) and call the appropriate lab for pick up.

• Clean, wrap and autoclave instruments and packs as needed, change cold sterile solutions monthly.

• Count instruments in treatment rooms at the end of each session (AM & PM).

• Replenish used supplies in drawers as needed. Restock rooms at the end of day.

• Keep inventory of back office supplies and DME items, reorder as needed or notify the supervisor when low.

• Assist in surgeries and minor procedures.

• Clean-up after surgery – dirty drapes, wrappings, dispose of sharp, red bag items, wipe down counters, mop floor – scrub, clean, autoclave instruments.

• Change post-op dressings, remove sutures.

• Call post-op patients the day following surgery, complete Follow-up sheet.

• Review information sheets with patients as needed.

• Travel to other offices as needed/requested.

• Writes and faxes prescriptions.

• Assist front desk as needed

• Assists in exam room with doctors.

Compensation Package:

• Starting hourly rate is $16 Pay rate will be determined based on experience.
• Medical, Dental, and Vision insurance
• Paid Time Off
• Paid Holidays
• 401(k) with company match
• HSA
• And more!

Looking for energetic person to fulfill full time Front Desk/Medical Assistant position at extremely busy Podiatry practice. Responsibilities include, but not limited to: Answering phones, scheduling appointments, assisting patients with check in and check out, and light cleaning. Person will also be trained at taking patient xrays, scanning for orthotics, fitting patients for diabetic shoes and billing. Must also be willing to travel to other location (within 10 minutes) if needed.

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