Client Account Manager

Work Location: NY/NJ, United States

Exp Range: 10-15 Years

Key Responsibilities:

• Client Relationship Management: Build and maintain strong, long-lasting relationships with healthcare clients, including hospitals, clinics, and insurance providers.
• Account Strategy: Develop and execute tailored strategies to meet client needs, ensuring the successful delivery of products or services that enhance the client’s business operations.
• Project Management: Oversee the progress of client projects from inception to completion, ensuring timely delivery and quality service.
• Sales & Revenue Growth: Identify opportunities for account growth, including upselling and cross-selling, to meet and exceed revenue targets.
• Problem Resolution: Act as the primary point of contact for clients, addressing and resolving any issues, concerns, or escalations in a timely and professional manner.
• Collaboration: Work closely with internal teams, including sales, operations, and product development, to ensure the successful execution of client initiatives.
• Reporting & Documentation: Maintain accurate and up-to-date records of client communications, project timelines, and progress. Provide regular reports to senior management on account status and growth potential.
• Market Knowledge: Stay informed about industry trends, regulations, and competitor activities in the healthcare sector to provide valuable insights to clients.

Qualifications:

• Master’s degree in Business, Healthcare Administration, or a related field.
• Proven experience in account management, preferably within the healthcare industry.
• Strong understanding of healthcare processes, terminology, and regulatory requirements.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple client accounts simultaneously and prioritize effectively.

Why should you apply?

• Become part of one of the fastest company in India and US
• Competitive CTC and flexible benefits