What are the responsibilities and job description for the PBX Technician position at Infinite Computer Solutions?
Title : PBX Technician
Location : Brooklyn NY
Term : Fulltime
Job Description for PBX Technician
- Accept delivery and maintain an inventory of telephone equipment from the vendor
- Perform all telephone installations and testing on a timely basis
- Prepare Team Dynamix IMAC Tickets for the end users
- Maintain an effective working relationship campus-wide and with vendors
- Keep accurate records of all installations, maintenance and repair work and submit periodic reports to supervisor
- Install and maintain voice services to include POTS, Utilities Monitoring such as Fire and Security lines, etc.…
- Troubleshoot and repair all carrier circuit related issues and work with various carrier and PBX Maint Vendor until resolved. Submit RCA Report to Supervisor
- Complete Basic PBX programming such as adding new extensions, VM Profiles, Coverage Paths, Phone set Features, etc.…
- Complete all relocation requests for the phone sets and fax lines.
- Complete all basic voice cabling repairs, cross connects and punch downs.
Provide access to the DEMARC and PBX Rooms for the Carrier and Maintenance vendors.
- Provide after hours support (24x7x365) as required.
Thanks,
Adhi
Infinite | Exciting times...infinite possibilities…
Email: Adinarayana.Rao@infinite.com
Web site: www.infinite.com
