What are the responsibilities and job description for the Customer Support Advisor position at INFINTRA?
Are you passionate about delivering top-tier customer service? Do you thrive in a fast-paced environment where problem-solving and people skills are key? If so, we want you on our team!
We believe that exceptional customer service is the heartbeat of a great business. We're on the hunt for dynamic and driven individuals to join our customer support team. If you love helping people and are looking for a career with growth opportunities, this could be the perfect role for you!
What You’ll Be Doing:
- Providing outstanding support to customers via phone, email, and chat
- Resolving inquiries efficiently and effectively while maintaining a friendly approach
- Troubleshooting issues and offering solutions that exceed customer expectations
- Collaborating with different departments to enhance the overall customer experience
- Keeping accurate records of customer interactions and feedback
What We’re Looking For:
- Previous experience in customer service, support, or a related field (preferred but not required)
- Excellent communication and problem-solving skills
- A proactive and empathetic approach to customer interactions
- Ability to multitask and adapt in a fast-paced environment
- Tech-savviness and willingness to learn new systems
What We Offer:
- Competitive salary with performance incentives
- Comprehensive training and ongoing career development
- A fun, supportive, and inclusive work environment
- Flexible work options!
If you’re ready to bring your energy, enthusiasm, and expertise to a team that values your contributions, we’d love to hear from you. Apply today and take the next step in your customer service career!
Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $18 - $23
