What are the responsibilities and job description for the Solutions Engineer position at Infinx?
Job Description
Job Description
About Our Company :
At Infinx, we are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Our mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care. We work diligently to ensure that our clients receive their revenue on time, every time. Our clientele includes physician groups, hospitals, pharmacies, and dental groups. We are in search of experienced associates and partners who exude confidence and possess expertise in areas aligned with our clients' requirements. We value individuals who are passionate about assisting others, adept at finding solutions to challenges, and committed to improving patient care while maximizing revenue. Inclusivity and diversity are at the core of our values, fostering a workplace where employees feel a sense of belonging, their contributions are valued, and diverse perspectives are celebrated. We believe in the power of human connection, with inclusion as the heart of our mission.
Summary Description
Infinx is seeking a Solution Engineer to serve as an internal technical expert, leveraging deep knowledge of our RCM technology solutions, healthcare industry workflows, and customer challenges. This role will focus on delivering live and recorded product demonstrations, answering in-depth technical questions, and conducting customer training sessions to support both new business and customer expansion initiatives.
With an emphasis on direct customer engagement and hands-on technical enablement, this position ensures prospective and current customers fully understand and maximize the value of Infinx solutions. The role also requires occasional travel (10-20%) for onsite customer trainings and live demonstrations as needed.
Responsibilities
- Product Demonstrations & Technical Enablement
Deliver live and recorded product demonstrations, ensuring clear and engaging presentations of Infinx solutions.
Conduct customer onboarding and product training sessions, ensuring effective adoption of Infinx solutions.
Serve as an internal technical expert on Infinx’s AI-driven automation solutions for end-to-end revenue cycle management.
Work closely with sales and CS teams to support new business and expansion efforts
Skills and Education
Why Join Infinx?
Company Benefits and Perks :
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
This role is ideal for someone who loves getting into the technical details of healthcare software products, and enjoys teaching, problem-solving, and driving product adoption in the healthcare RCM space.
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