What are the responsibilities and job description for the IT Help Desk Analyst position at InfoLogitech, Inc.?
Job Details
Job Position : IT Help Desk Analyst
Job Duration : 2 Months
Location : Des Moines, IA (Onsite)
Job Description:
- Ability to provide excellent customer service
- Previous experience with the IBHRS Help Desk, supporting internal program staff and external treatment providers.
- Experience in Help desk support
- Timely handling of requests received via phone, email, employee self-service, the citizen portal, or walk-in.
- Experience with ticketing applications and escalation procedures
- Ability to provide excellent customer service Required
- Experience with the IBHRS Help Desk, supporting internal program staff and external treatment providers. Required
- Experience in Help desk support Required
- Timely handling of requests received via phone, email, employee self-service, the citizen portal, or walk-in. Required
- Experience with ticketing applications and escalation procedures Required
Regards,
C. Mageshwari
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