What are the responsibilities and job description for the Help Desk position at Infologitech?
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Job Position : NJAOC SCCO Help Desk
Job Location : 25 Market Street, Trenton, NJ 08625
Job Duration : 6 Months
Job Description :
- Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.
- Position is a hybrid model. Shift needed is: Monday-Friday 8:30 am - 4:30 pm There will be two weekday remote days The first few weeks will be all onsite for trainng.
- Note: 35 hour work week.
All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study - preferred
Training on the AOC procedures and system will be provided.
Required / Desired Skills
- Data entry Required 3 Years
- Experience using email (Outlook) Required 2 Years
- Experience working in a position requiring calm demeanor when dealing with upset users Required 2 Years
- Experience with MS Excel Highly desired 1 Years
- Experience with MS Word Highly desired 1 Years
- Experience with MS Visio Highly desired 1 Years
- Global Candidate Requirements
Thanks and Regards,
Pushpa Nath
Job Type: Contract
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $21
