What are the responsibilities and job description for the Jr. SharePoint Operations Specialist position at Infoorigin inc?
Job Description
NCDOT is seeking a contractor for the Engineering Content Management group who will be responsible for operations, access and troubleshooting of SharePoint and web-based business solutions. This person will also be responsible for security group audits.
** Preferred candidates must be currently local to the Triangle region of North Carolina, and posting may require up to 1-2 days per month in a Triangle area office for meetings. **
The NCDIT Transportation Engineering Content Management (ECM) department is looking for a contractor for a 12-month engagement that is an expert with web content updates and support of user access roles/permissions for our SharePoint on premise platform. Our ideal candidate must bring a blend of outstanding customer service, urgency, self-direction, and technical know-how.
ECM Operations Support Specialist duties include:
·Provide prompt, effective, and courteous support for all SharePoint-based application solutions within the ECM portfolio, supporting the NCDOT transportation lifecycle.
·Monitor ServiceNow, ensuring timely responses to problems, questions, and requests.
·Resolve end user issues swiftly, involving technical experts when needed.
·Create and provide help documentation for common problems.
·Gather and report issues on EAS systems during the daily executive status call.
· Create new sites for Conceptual Express Designs, Preconstruction Projects, and upcoming Construction contracts, both on request and proactively.
· Create and maintain access groups for various partners and internal teams.
· Perform annual audits of access groups to ensure accurate membership and contact information.
· Approve requests for lettings and grant access to Conceptual Express Design and Preconstruction Project sites.
· Assist with ad hoc testing of new application development features as needed
Required Skills and Experience (10 years):
In-depth experience with SharePoint. Preferably SharePoint 2019 and SharePoint SE
Experience with Active Directory
Extensive experience with SharePoint security groups
Experience with ServiceNow
Experience with MS Teams and Microsoft office tools including Excel and Word
Ability to be proactive and work independently
Ability to work with customers at different levels of the department as well as external customers.
Preferred Skills and Experience (3 years):
Preferred experience with NCID
Preferred experience with NCDOT
Preferred familiarity with GIS, ProjectWise, or HiCAMS
Job Type: Contract
Pay: $40.16 - $48.36 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- VMWare: 1 year (Required)
- Linux: 1 year (Required)
Security clearance:
- Confidential (Required)
Work Location: On the road
Salary : $40 - $48
