Client Account Coordinator

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

The client account coordinator is to provide high-level operational support to all program employees. To assist the operations team with any client or Inizio Engage related needs and requirements.

This is your opportunity to join Inizio Engage and represent a top biotechnology company!

What’s in it for you?

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions
• Generous performance-driven Incentive Compensation package
• Competitive environment with company wide recognition, contests, and coveted awards
• Exceptional company culture
• Recognized as a Top Workplace USA 2021
• Awarded a “Great Place to Work” award in 2022 and 2023
• Fortune Best Workplaces in Biopharma 2022
  
  
  

What will you be doing?

• To create and maintain all project related databases and rosters which includes maintaining team checklists
• To assist in the creation and maintenance of all project-specific activity reports (weekly, monthly, and annually) as directed by the line manager
• Liaise with the Program Training Manager to assist with the planning and scheduling of new hires’ onboarding
• Assist in the operations-based onboarding process for new hires – to include, but not limited to IT equipment, updating of rosters and liaising with other functions to ensure everything is prepared for the induction of the new hire
• Support the Client Account Management team with all employee training logistics to include material preparation and sourcing of venues, flights, and accommodations
• Attendance at live client meetings, operational meetings, conferences, and other various commitments as appropriate
• Support the programs compliance function with administrative support
• Completes all required administrative tasks in a timely manner within the deadlines required for the program, and Inizio Engage. Some of these could include daily computer updates, weekly summary of activity reports, emails, and time reporting
• Adhere to all and complete all company and client policies, procedures and training requirements as required
• Must protect patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)
• Must be able to function autonomously to complete essential tasks with minimal direct supervision or oversight and use critical thinking skills to resolve issues
• Return and maintain all company equipment and materials according to company instructions
  
  
  

What do you need for this position?

• Minimum of a bachelor’s degree or equivalent work-related experience
• 3 years’ experience in an administrative role with some client interaction/responsibility
• Highly motivated individual with excellent interpersonal, communication, and leadership capabilities
• Ability to multitask while maintaining high attention to detail and accuracy
• Strong planning and organizational skills coupled with a real focus on client and customer delivery.
• Process excellence and ability to problem solve and be proactive
• Strong working knowledge of Microsoft Office and Database systems
• Up to 25% travel, when required
  
  
  

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.health/

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.