What are the responsibilities and job description for the Part-time Front Desk position at Inn At Taughannock?
Employer: The Inn at Taughannock Falls, outside of Ithaca, NY, is a luxury boutique hotel, restaurant, and event center. Our new Event Center, Enchantment, is operating a full and exciting calendar this year. This stunning space will be able to hold 300 guests for seated dinner and up to 500 guests for cocktail reception style events. This venue is the only one of its kind in the region, featuring a 100’ x 60’ sailcloth tent, customizable lighting package, multiple fire features including a two-story dry stack, stone fireplace, and an outdoor plating kitchen.
Responsibilities:
- Answering phone calls and emails quickly and efficiently with a professional manner and articulate manner of speech.
- Responding to guest queries and helping troubleshoot any and all problems presented to you.
- Using multiple software systems as well as Microsoft Office and Google Docs as an expert.
- Cash handling and selling items from the bar or gift certificates.
- Providing concierge services to guests as needed such as booking dinner reservations on their behalf or recommending local eateries and activities.
- Remaining aware of the surroundings and keeping the public areas orderly and presentable.
- Always have a friendly and warm disposition, and charismatically make all guests feel welcome.
- Must be able to work all shifts, all days (7-3, 3-11, weekends/weekdays)
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Flexible schedule
- Food provided
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Ability to Commute:
- Trumansburg, NY 14886 (Required)
Ability to Relocate:
- Trumansburg, NY 14886: Relocate before starting work (Required)
Work Location: In person
Salary : $17
